Welcome to 2016 and what will hopefully be a very exciting year. Twilight Aged Care has a proud tradition of delivering quality aged care to the northern suburbs of Sydney for over 100 years. From its humble beginnings as a “congenial home for refined, educated women who, in the twilight of their lives, found themselves with limited means and in need of a refuge from the cold comfort of the ordinary boarding house”, Twilight has now expanded to four facilities in Beecroft, Mosman, Gladesville and Hunters Hill, with the redeveloped Gordon site due for completion later this year.
Our focus in 2016 is to ensure we continue to provide quality aged care services, delivering quality outcomes and become a preferred provider on the northern suburbs of Sydney. This can only be achieved if we have the right people committed to our values:
- Strength in working together as a team
At Twilight we are fortunate to have many dedicated staff who care for our residents, many who go over and above the call of duty. In December 2015 I introduced the CEO circuit, a program aimed to provide me with an insight into all aspects of our business. These random visits to each of our homes allow me an opportunity to work alongside staff, meet residents and their families and really understand how our business operates. I am keen to understand what makes Twilight different, what works well and what could be improved. I am always keen to hear good news stories, similarly I am also happy to consider any suggestions as to how our business could be improved.
I look forward to working with you all in 2016 to ensure the traditions of Twilight Aged Care continue.
With warm regards,
Chief Executive Officer.