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June 2015

Our busy Activities Team has recently been investing time planning the upcoming events for our resident activities. We recently reviewed the calendar together with our Manager, Operations to ensure that the activities we schedule are focused on meeting resident outcomes and continue to be a part of the holistic care plan for each resident. Whilst our activities may appear simplistic to an outsider, we adopt a science based plan and strive to enhance the wellbeing of each resident.

You might also like to see photographs from the Twilight Aged Care Centenary Masked Ball which was held last week. Click here to view.  They're on the Twilight Aged Care facebook page which is also a good way to follow our news.

As always, please come and see me if there is anything you would like to talk about - my door is always open - and you are most welcome.

From the RAO Team

This month we launched some new history-based bus trips to coincide with the history of Twilight Aged Care which (as you know by now!) is celebrating its centenary. In April we had a historical bus outing to Windsor which was met with a positive response. Residents enjoyed morning tea by the Hawkesbury River whilst the driver/RAO told them some of the history of Windsor and then took them to see some of the older local buildings. The other outing this month was a stop at the ever-popular Harry's Cafe De' Wheels in Woolloomooloo, followed by a pie lunch in the park at Mrs Macquarie's Chair.

We are continuing our falls prevention program, tai chi, Australian poetry, proverbs, quiz, indoor games, sing-along, garden walks, 1 to 1 activities and volunteer activities such as musical entertainment with Steven and Eliza's 1 to 1 with our Italian resident. It is always lovely to walk in the park on Saturday mornings, weather permitting. We have high attendance for our Gentle Exercise classes as well as indoor games of boules and mini golf with assistance from our lovely Saturday volunteer, Zoe. 

We had a wonderful attendance for our 100 years ceremony trifecta at Glengarry for Anzac day. The celebration commenced with a welcome introduction to all residents and family members with a special mention for Max Woods who turned 100 years old last month, as well as our very own Twilight organisation's centenary celebration. We all joined in the singing "Abide with me" followed by Jill Salmon reading the Prayer, Malcolm Reed reading "In Flanders Field" and David Pike’s reading of "The Fallen".

What's coming up?

We are all looking forward to our bus trip to Featherdale Zoo and also hopefully a night trip to see Sydney lit up for the Vivid show throughout May. 

Our 2015 Family Liaison Meeting dates are as follows.  
Meetings will be held on the first Monday of the month. Please note all meetings will commence at 6pm
Monday July 6
Monday October 5 


Other News ...

Nepal Earthquake Appeal:
Thank you very much for all of your kind donations to our Nepal appeal. Many of the Twilight Aged Care staff are from Nepal so the recent earthquakes have hit the Twilight family hard. All donations were sent to Nepal with the husband of one of our employees from Jamieson House at Beecroft and your help and generosity are greatly appreciated.

Comments & Complaints Management:
Thank you to all who provide feedback on our service provision. All comments are welcome and we continue to encourage any suggestions you may have to improve our care and services. We also appreciate all the compliments that we receive.  They certainly help with staff satisfaction and job fulfillment and encourage our staff  to be even better at what they do. Your concerns are also important to us and we appreciate the opportunity to address them promptly.

Staff News:
All residential aged care facilities are required by legislation to provide education on Infection Control, Fire Safety and Awareness, Manual Handling (For Workplace Health and Safety) and Elder Abuse Prevention. These education programs are mandatory every year. Our mandatory education program for the year has commenced with great success.  The majority of our staff members have attended and completed their requirements for the year. The remaining staff members will be completing their training during the second half of this year. Of course, we maintain records and audits of staff attendance to ensure 100% of employees are compliant.
We are also in the process of reviewing staff skills and competencies to ensure that all staff are appropriately skilled in providing care for our residents.  These competencies range from bed-making to cleaning resident’s teeth, put on a hearing aide, toileting, skin care, medication administration, and more. 
Babe, Editha, August, Miriama and Htway are currently being supported by Twilight Aged Care to complete their Certificate IV in Aged Care which gives them new skills and better knowledge and understanding of the care provision in a residential aged care setting. 

Flu Vaccines

Residents who gave consent have now been vaccinated. Staff members who consented to participate have also now received their flu vaccine. There are a few residents currently with a chest infection or cough and cold. Just a gentle reminder that our residents are vulnerable so please do delay your visits if you are suffering from any symptoms. 
Copyright © 2015 Twilight Aged Care, All rights reserved.
Our mailing address is:
1a Ellamatta Avenue
Mosman, NSW 2088

Facility Manager
Arlie Ambas-Scutts
02 9969 0907

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