Hello Everyone,

I am very excited to take on the role of Ilkley BID Manager and look forward to working with you all in the coming months. It has been interesting to start the position and not be able to meet any of you in person, but I am hoping with restrictions easing I can change that soon.

The Roadmap announcement in February has brought some much-needed good news to all. The scheduled reopening of businesses through April, May, and June is a step towards normal life returning. I want to ensure you all feel prepared and supported at this time and will be hosting webinars over the next month for all that would like to attend to share preparations, ideas, and any concerns. Please keep a look out for emails with the webinar dates ahead of the April and May reopening’s.

Another hot topic this month was of course the announcement of the Budget, this has brought news of further Furlough Support, Additional Grants, and continuation of Business Rate Holidays. We continue to lobby on your behalf to Bradford Council to ensure grant payments are delivered quicker. If any business feels they have slipped between the cracks please contact and we will do what we can to ensure you are properly heard.

I appreciate the last year will have been one of the most difficult that any business could have experienced, and I want to offer my full support to help businesses get back on their feet.
With reopening on the horizon there brighter days ahead!

All the best 

Discover llkley
We are pleased to report the Discover Ilkley website has been well received since the launch in January with 1945 visits to the site.  There are businesses that are not listed as yet,  please do get in touch so we can publish your details on the website.  For those that are listed, please check your listing if you haven't already and get back to us with anything you would like changing. 

The Discover Ilkley website is the official website for Ilkley, as we start to get back to normality there will be more content, and information published on the News and Events sections. We will be focusing on advertising the site to ensure it attracts visitors to the town.

We encourage you to follow the Discover Ilkley social pages Discover Ilkley Facebook & Instagram, as well as liking and sharing posts.  The more interaction we have, the more exposure we will receive to encourage shopping in Ilkley and supporting our local businesses. 

To check out the website please see -
Easter Egg Trail
We are planning an interactive Easter Egg Trail on the LoyalFree App, which will run from the 29th March to 18th April. 
Invitations for businesses to take part have been emailed, please get in touch if you would like to be involved.  As with the other trails, the aim is to encourage the public to download the LoyalFree app and to bring visitors to the town. Prizes will be Chocolate Eggs and a vouchers to spend at any of the participating businesses. 
The LoyalFree app is growing daily and to date has over 60k app users in the UK.  For those users that visit Ilkley, the app will show the user what Offers, Events and Trails are available in the town.  We want to see as many businesses as possible registered on the app to encourage footfall and visits.  The aim of the app is to promote the town with tourism information, business offers, event listings and interactive trails.
Ilkley (at the time of going to press) has 900 app users and this is growing every day.  The upcoming Easter Egg Trail will encourage more people to download the app and once the restrictions have been lifted we will be publishing  more trails such as:  Coffee Shop Trail, Dog Friendly Trail, Vegan Friendly, Child Friendly, Fashion, Gifts & Jewellery etc.

Businesses will benefit from:
  • Advertising your offers and events to locals and visitors with the option to run a ‘loyalty stamp’ scheme.
  • Customer insights through a live dashboard.
  • Traffic to your Website, Social Media, Reviews and more.
  • Featuring in local LoyalFree trails on the app
  • Selling products or vouchers online without commission through the LoyalFree Marketplace 
For those that are registered and are getting ready to re-open, please access your dashboard to upload your offers now.
For those not yet on the App, registering is easy - please email stating Ilkley BID and your business name to be added to the app.  Once registered on the app you will then have a login where you can add a loyalty scheme, offers and events. 
If you have any questions about LoyalFree please do get in touch.
HR & Employment Law Advice

HR & Employment Law Advice is still available to all BID members for issues and advice regarding:

  • Coronavirus Job Retention Scheme
  • Redundancies
  • Restructures
  • Terms and conditions of employment
  • Recruitment
  • Contracts of employment, policies and procedures
  • Legal documentation
  • Training
  • Disputes, grievances and disciplinary support

Please email to arrange a consultation.

Trading Data for February 2021
So we can measure the impact of the pandemic on our local economy, please answer four quick questions relating to your trading data in February 2021.


BID Virtual College Courses

Don't forget to take advantage of the online and subsidised courses available to BID members and their employees. There are free courses (funded by the BID) and BID members can have up to £20 off any of the courses which incur a fee (each BID member business can use up to three £20 vouchers). 

There are lots of great practical courses available on our online learning portal including; Digital Marketing, Home Deliveries for Food Businesses, Essentials of GDPR, Food Safety & Hygiene, Health & Safety at Work, Infection Prevention and Control and many more.

The online learning is done on the main Virtual College website but you will need to enter via the joint BIDs portal to access the extended range of funded courses. You can access the coursers here


Wishing you all the best and hoping to see you all soon, 
The Ilkley BID Team

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