Updates from Resolve HQ
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September was a very energetic month for the team. Five members of staff donned their running gear and braved the torrential rain to run the Sheffield 10k for Snowdrop Project, raising a grand total of £1,168 to support victims of human trafficking. Meanwhile, back in the office, we were busy fixing computers, welcoming new members of staff and eating pizza. Oliver won the Resolve Horse for "innovation" and one customer said "I couldn't want better from an IT support company". All in all, a great month! 
Outlook isn't working? Switch to OWA.
It is always a bad start to the day when Outlook is playing up. If you've got an Office 365 account you can hop online and switch to using Outlook Web Access. OWA only requires a web browser which means it can be used on any operating system including macOS. Once logged in, you’ll be able to send and receive emails as normal, as well as a bunch of other tasks. James takes to the blog to detail how it works in comparison to Outlook. So, next time Outlook is moody, give OWA a whirl.
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How to secure Office 365 accounts
In recent years, phishing emails have become more sophisticated. By "phishing" we mean those emails that look legit and pretend to be from Microsoft or your colleague but actually contain hidden nasties. In response, Microsoft has improved the Office 365 security features, and even introduced something called Office 365 Advanced Threat Protection. Dan introduces the Office 365 features, explaining how to use them to secure all accounts.
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Exchange Server 2010 support extended
In the previous newsletter we announced that Microsoft was ending support for Exchange Server 2010 in January 2020. Well, since then, Microsoft has decided to extend support until 13 October 2020. This gives customers even longer to move to more up-to-date systems. Great news! If you're still using Exchange Server 2010, we'd highly recommend moving to either Exchange Online or Exchange Server 2013/2016 within the next year. Jude outlines both of them on the blog.
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