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Join us for these FREE Events & Workshops! Space is limited. Learn more and register with the links below:
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It has to go somewhere.
Indoor wastewater is transported from our plumbing fixtures and appliances via the underground pipes that form our sewer system. The City of Frisco utilizes over 686 miles of pipeline infrastructure to transport wastewater from our homes and businesses to one of two wastewater treatment plants where it is cleaned and treated before being released to either flow downstream, or to be reused.
Like other cities, Frisco bases its sewer rates on average water consumption during the winter months. To calculate your residential rate, water usage is tabulated from December to March - the highest month’s usage is dropped - and the remaining three months are averaged.
As sewer services are non-metered, they are calculated when outdoor watering needs are at their lowest for the year. This is yet another reason why it is so important to avoid overseeding your landscape with cool season grasses, such as rye and fescue. For most residential accounts, the City of Frisco cannot distinguish between indoor and outdoor usage, which means, running your sprinkler controller in the winter to water cool season grasses not only puts unnecessary pressure on our reservoirs, but will also result in a higher sewer bill!
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You've got questions and our Licensed Irrigators have answers.
This week's question:
Our water bill has been exceptionally high over the past few months, even though we have significantly reduced our outdoor use of water. Does Frisco offer a service to check for leaks or do we find a vendor ourselves?
Answer:
Hello!
The City of Frisco does not offer a physical leak detection service. If our licensed irrigators notice a leak during an irrigation inspection they will flag it for the property owner, but they are not going to be actively digging up irrigation lines looking for leaks. If you suspect you have a leak on your line, we can perform a free water meter assessment though. Send an e-mail to waterwise@friscotexas.gov and we'll consult your water meter readings to determine if they show any signs of potential leaks on your property.
Whether our licensed irrigators find a leak during an inspection, or we determine there is a high potential for a leak based on your water meter readings, repairing the leak falls on the property owner. If the leak is on your irrigation system then make sure you hire a licensed and insured irrigator to repair it! Internal leaks will need to be fixed by a licensed plumber.
If you have any other questions, please do not hesitate to let us know!
Ted Pick Jr, WaterWise Educator and Outreach Coordinator
Want your questions answered? Email us at waterwise@friscotexas.gov.
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Valve Locate Services
Conserve water and save money! For a limited time, WaterWise Licensed Irrigators are offering a FREE Irrigation Valve Locate Service. During this visit, our irrigators will attempt to locate irrigation valves, test your solenoid and rain/freeze sensor, and reset your controller if needed. Use the myFrisco app or call 972-292-5800 to schedule your appointment today!
*Appointments began November 1st but residents may schedule today.
Please note that due to time constraints, irrigators will not be able to perform a full Sprinkler System Check-up or find broken or nicked wires during a Valve locate appointment.
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GPCD: Frisco's Water Statistics
The average daily water usage per person in Frisco is known as the GPCD. Calculations are obtained by dividing the total number of gallons used in Frisco by our city's population.
This week in Frisco, the GPCD was 110.
Last week, the GPCD was 115.
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2022 Water Quality Report
Frisco water meets with the Texas Commission on Environmental Quality and exceeds all state and federal drinking water standards. Learn more by reviewing the Superior Rating. The City of Frisco is proud to let its customers know they receive safe, high-quality drinking water. Frisco’s water system has an Annual Drinking Water Quality Report.
To learn more about how Frisco keeps your drinking water clean, check out the City's most recent Progress in Motion video!
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Overseeding is Prohibited in Frisco
Save money and water by letting your lawn go dormant this fall and winter. Overseeding your lawn with cool season grasses, such as rye and fescue, is prohibited in the City of Frisco. The exception is for erosion control and public spaces where safety is a concern. (Ordinance 19-04-34 Section 8).
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