The sun is shining and the power is on, but I know many of you are still dealing with the aftermath of last week's severe winter storm. The city is collecting data on personal property damage, so I'm sending a survey for you to complete. Also, I've listed some recovery resources which may be of use.

As always, if you have any questions or need assistance, please contact me at or call (832) 393-3017.
FEMA: Federal emergency aid is available to Texans to supplement state and local recovery efforts in areas affected by the severe winter storm. If you have insurance, you should file a claim with your insurance company immediately when you apply for FEMA assistance. Filing a claim with your insurance company as soon as possible will help to prevent delays in receiving FEMA assistance. FEMA cannot aid with losses already covered by insurance. If your insurance does not cover all your losses or is delayed, you may be eligible for FEMA assistance regarding your unmet needs.

Assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster. Be sure to thoroughly document any damage to your home through photos and videos and keep copies of all repair receipts. You may begin applying for assistance by registering online at or by calling 1-800-621-3362 or 1-800-462-7585.

HOUSTON-HARRIS COUNTY WINTER STORM RELIEF FUND: Mayor Turner and Judge Hidalgo have established the Houston-Harris County Winter Storm Relief Fund to help our region’s most vulnerable neighbors during this critical time of need. Due to the immense need in and around Houston, the fund will focus on the unmet needs of families who require additional help to recover, supporting nonprofits who can help with plumbing and home repairs, temporary housing, and other basic needs relief. This fund is a collaboration between the City of Houston, Harris County, the Greater Houston Community Foundation, and the United Way. More information on requesting assistance may be found at If you're interested in donating, please click here.

The city will continue to update with additional recovery resources as they become available.

FOOD & WATER ASSISTANCE: Although the boil water advisory has been lifted, many of our neighbors still need assistance. Should you have time or resources to share, please consider donating to CrowdSource Rescue or the Houston Food Bank. If you know someone in need, please refer them to either CrowdSource Rescue's registration page or the Houston Food Bank phone line at (832) 369-9390. The United Way has also compiled a list of upcoming food and water distributions.

To the volunteers and city staff who spent their weekend distributing highly-sought-after bottled water to fellow Houstonians — THANK YOU! 
RESIDENTIAL DAMAGE REPORT: Residents are urged to report severe winter weather damage to their homes. This will help the city and state provide an accurate summary of affected structures, which is required for federal recovery assistance. Additionally, it will allow city staff to understand the type of help the community needs as the distribution of local resources is coordinated. Please do not use the survey to request direct assistance or disaster relief. Submitting this form is not a way to receive aid.
Residents should continue to report broken pipes and water mains to 311 so that Houston Public Works can isolate the leak. To keep call wait times low, report service requests to 311 online or via the Houston 311 app. 
TESTING: If you need to be tested for COVID-19, please refer to the HHD list of free testing locations for this week.

VACCINATIONS: The Houston Health Department (HHD) and Harris County Public Health (HCPH) are collaborating to ensure the FEMA-supported COVID-19 vaccination site opening today at NRG Park prioritizes the area’s most vulnerable populations. The FEMA site will fully vaccinate a total of 142,000 people by serving 6,000 people per day, seven days per week, for three weeks before transitioning to second doses for three weeks. 

HCPH and HHD will use existing waitlists to schedule appointments for 1A and 1B patients. Anyone may sign up for the HCPH waitlist online, while people age 65 and older, people age 60 and older with chronic health conditions, and people with disabilities are eligible to register for the HHD waitlist through the Area Agency of Aging phone line. Please call (832) 393-4301 to leave a voicemail with your name and phone number for the HHD waitlist. 

If you have already received your first dose of the vaccine from HHD and need to schedule your second dose, a text message and email for your second dose appointment will be sent 24-48 hours before the Moderna recommended 28-day due date. If you have not received a message within that time frame or your contact information has changed, please call the HHD call center at (832) 393-4220.

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