Welcome to the Carers NSW NDIS Update, one of several resources developed by Carers NSW to help carers understand and engage with the National Disability Insurance Scheme (NDIS).

It takes time and effort to understand the NDIS. Many family members and friends (carers) of people with disability in NSW are finding it hard to keep up. The Carers NSW NDIS Update aims to make it easier for carers to stay up to date with NDIS news, resources and events. Click here to read this in your web browser.

Carers NSW Resources
Have Your Say

Featured Resources
Upcoming Events
Further information

Carers NSW Resources

Help us spread the word about respite!

On 5 December 2016 Carers NSW launched a summary report from our national survey on carers' respite needs. The report shows just how important respite services are to carers across Australia. This is a message our governments and communities need to hear loud and clear. Click here to read the four page report and find out more and help us spread the word! You can order printed copies to share with your networks by emailing

Want to learn more about preparing for the NDIS?

As the peak organisation for carers in NSW, we want to help carers get the best outcomes possible from the NDIS for themselves and the people they care for. The Carers NSW NDIS web page contains:
  • Fact sheets on the NDIS, how it works and how to prepare
  • An NDIS checklist for carers
  • A glossary explaining NDIS words and phrases
  • Links to important resources
  • Information about our NDIS workshops for carers


Where is the NDIS up to?

The latest quarterly report from the National Disability Insurance Agency (NDIA) shows that between July and September 2016 the NDIS brought in more than 11,000 additional people nationally, including more than 3,500 children referred through the Early Childhood Early Intervention (ECEI) program.

At 30 September nearly 38,000 Australians (and just over 14,000 NSW residents) had an NDIS plan. Overall satisfaction has gone down but remains high, with 85% of participants with a plan rating their satisfaction with the NDIS as good or very good. Click here for more information.

NDIS falls short for carers in the ACT

Carers ACT has released some initial findings from a survey they did of carers in the ACT to find out about their experiences of the NDIS. The survey results show that for many carers the level of support for the person they care for had increased with the NDIS, but more than half of respondents did not feel that this translated to a break for them. A more detailed report will follow soon, click here to read the Carers ACT media release.

Advocacy services for NDIS participants

The Australian Government has announced ongoing investment in the National Disability Advocacy Program and NDIS Appeals advocacy services. Click here for more information.

Carer stories

The Working Carers Gateway published an article by a carer named Alison, who describes how her son's NDIS package has enabled her to stay at work. Click here to read the full story.

Higher than expected numbers of participants with autism

An article in The Australian has reported that NDIA planning is not adequately allowing for the growing numbers of NDIS participants with autism. Click here to read the article.

Official NDIS e-newsletter

You can find the latest official e-newsletter for the NDIS here or sign up for their regular updates here.

Have Your Say

What do you think of the NDIS?

Every Australian Counts wants you to tell them what you think about the NDIS so they can let our decision makers know what's working, what isn't and what needs to be done to make it better. Click here to fill out their survey.


Other current opportunities

The Parliamentary Joint Standing Committee on the NDIS has opened two new inquiries about the NDIS rollout and are inviting submissions in early 2017:
  • Inquiry into the provision of hearing services under the NDIS, closing 30 January 2017. Click here for more information.
  • Inquiry into the provision of services under the NDIS for people with psychosocial disabilities related to a mental health condition, closing 27 February 2017. Click here for more information.
Click here for more information or to make a submission.

Tell us about your experiences of the NDIS

Carers NSW Policy Team want to hear about carers' experiences of the NDIS. If you live in NSW and are caring for an NDIS participant, you can share your story with us in any of the following ways:

Featured Resources

More information on psychosocial disability and the NDIS

The National Disability Insurance Agency (NDIA) has released a new fact sheet called Psychosocial disability, recovery and the NDIS. It is the first resource of its type and simply explains the meaning of psychosocial disability and recovery and how the NDIS works to support people with psychosocial disability and their families and carers on the recovery journey. Click here to read the fact sheet.

New NDIS fact sheets

The NDIA has released a range of new and updated fact sheets to help people with disability, their families and carers better understand and engage with the NDIS. These fact sheets are more inclusive of carers than ever. Topics include:
Click here to view the full list of fact sheets.

The role of the carer movement in establishing the NDIS

Rhonda Galbally AO, a key leader in the campaign to establish the NDIS and a current NDIS Board member, recently delivered a speech about how the disability and carer movements united to bring about the NDIS. Click here to read key excerpts from the speech.

NDIS resources in languages other than English

  • SBS has made available a recording from an NDIS information session for the Arabic community. Click here to access the podcast.
  • AMPARO Advocacy has produced two fact sheets to provide information on the NDIS to culturally and linguistically diverse communities. Click here to access these fact sheets in Amharic, Arabic, Bahasa Indonesian, Bosnian, Burmese, Chinese (Simplified and Traditional), Croatian, Dari, Dinka, Farsi, French, Greek, Hindi, Hmong, Japanese, Italian, Karen, Kirundi, Korean, Macedonian, Nepali, Samoan, Somali, Spanish, Serbian, Swahili, Tagalog, Tamil, Thai, Tongan, Turkish, Vietnamese, and AUSLAN.  

New NDIS videos

  • Click here to watch two new videos from the NDIA explaining what their local area coordinators (LACs) and Early Childhood partners do.
  • Click here to watch new videos from the NDIA about Accessing the NDIS.
  • Click here to watch a video from the NDIA explaining plan reviews.
  • Click here to watch new videos from the NSW Government on the impact of the NDIS.

Help the person you care for understand their rights

The Australian Competition and Consumer Commission (ACCC) has released a suite of resources outlining the rights and obligations of consumers and providers in the emerging disability marketplace, including videos, fact sheets and an easy English guide to competition and consumer law. The materials were specifically designed to help consumers buying goods and services under the NDIS. Click here to access these resources.
Some of the events promoted in these updates are run by organisations that are registered providers for the NDIS. Attending their event does not mean you have to choose them as your NDIS provider. Participants and their families can choose the providers they want.

Further Information


For more information and resources about the NDIS:

This update is not endorsed by the National Disability Insurance Agency (NDIA). It has been developed by Carers NSW based on publicly available information. Every effort has been made to ensure that all information is correct and up to date. However, it should be used as a guide only. All information should be verified with the NDIA.
Copyright © 2016 Carers NSW, All rights reserved.

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