reTHINK your approach to loan management 
Suntell Perspective

Summer 2014

Valued Customer,
Welcome to the Suntell Perspective, our Quarterly Newsletter!  Here you will find information about upcoming product features, events, company info, industry news, and more.



Suntell Announces Partnership with Epic River

New Lending Opportunity Financing Health Care Costs
Of the total $2.8 trillion that was projected to be spent in 2013 on health care, about $800 billion was paid by the federal government through Medicare. The other $2 trillion was paid mostly by private health insurance companies and individuals, who have no insurance or who will pay some portion of the bills covered by their insurance. This is burdening businesses that pay for their employees’ health insurance and forcing individuals to pay so much in out-of-pocket expenses.

One solution to meet this disconnect is private sector initiatives in conjunction with public sector reimbursements and third-party insurers.  To facilitate patients' access to procedures and for the medical provider to be reimbursed, innovative, out-of-the-box solutions are cropping up to meet demand.  For example, orthodontists, plastic surgeons, surrogacy agencies and other medical providers with limited public and/or private reimbursements are assisting patients by referring them to funding sources.

One advanced solution to meet patient demand is a partnership between the medical provider and its financial institutions.   There is an Internet program that connects the patient, as referred by the medical provider, to a financial institution. The MyLoans™ web application offers financial institutions the opportunity to book new, low risk consumer loans, capitalizing on its existing healthcare provider base.  Financial institutions are assisting patients while gaining new customers and loans. MyLoans is further integrated into the Suntell Square 1 Credit Suite to support this new lending opportunity for your institution. 

To learn more, please contact Mark Louer at, 970.363.4010 or go to



Training & Support

Release Information: 18.0.5

Our final iteration of the Loan Presentation release was released on June 3, 2014.  This release includes a lot of polishing of the Subreports that were available with the first version, based on direct feedback from our customers.  We also have added a few changes in Credit Analysis to this release.  If you have not yet updated, please contact for more information.  This version will be a minimum requirement before receiving our next release later this year.


Interesting Reads

Message from the CEO:
"An Eye on Agricultural Lending"

Things are looking pretty good out there in the community financial industry these days. Many of you are likely experiencing strong to record earnings due to low funding costs and improving asset quality. Loan demand has returned and local economic conditions for business and agribusiness is steadily improving year over year. If anything is weighing you down, it's likely some leftover OREO still on the books from the last economic recession. It may be just my nature to never be happy, but times like these make me very nervous. When times are great, it's human nature to get complacent. In some cases, we get to feeling so good about things, we feel like taking on more credit risk in order to grow or we simply begin to cast aside prudent credit risk management practices.  Read the entire article here...



"We are what we repeatedly do.  Excellence therefore is not an act but a habit."  -Aristotle
Inside this Issue:
Did you know that you can choose the data and order of fields in Loans Requiring Credit Action?  Configure as many custom Loan Comment fields as needed!
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Square 1 Credit Suite

New Customers!
Suntell is pleased to announce the following new customers that have joined us since our last newsletter.

*Black Hills Community Bank
Rapid City, SD

*First State Bank & Trust Co.
Larned, KS
*Union Bank & Trust Co.
Lincoln, NE


Happy Anniversary!

We like to recognize our customers that have been with Suntell for 5, 10, and 15 years.  Thank you for your continued business and support!  We truly appreciate the loyalty of our customers.

In the second quarter of 2014, the following customers have celebrated milestone anniversaries with us.

*Cambridge State Bank
Cambirdge, WI (10 years)
*Home State Bank

Loveland, CO (5 years)
*The Jones National Bank & Trust Co.

Seward, NE (5 years)
*Lyon County State Bank

Emporia, KS (5 years)
*Lyons Federal Bank
Lyons, KS (5 years)
*South Side Bank
Peoria, IL (5 years)

*South Sound Bank
Olympia, WA (5 years)
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