July 25, 2016
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Clearing up and cleaning up messy communication* takes some finesse and thinking through the details of what you want as an outcome once the communication is fully cleared up.
Collect the details of the issue and examine why the communication was messy in the first place.
If it has been some time since the issue, make sure there is still a reason for approaching the situation now.
Decide what you want as an outcome from the clearing up and cleaning up…rapport with the people; understanding of next steps; improved performance?  Make sure you have that as part of your thinking before  you even approach the problem.
Schedule a meeting and have an agenda that you can share – it will help keep you on track and help the others know what your expectations are.
Ask the other(s) what would be an important and valuable outcome for them in cleaning up and clearing up this communication issue.
Follow up after the meeting and make sure that you are in alignment and that no other issues are outstanding.

“When the trust account is high, communication is easy, instant, and effective.”   Steven R. Covey
 
“Crucial Conversations – Tools for talking when stakes are high” by Kerry Patterson, Josephy Grenny, Ron McMillan. Al Switzler

This book highlights the ability and inability for all persons to totally make communication with each other an issue and HOW to recognize the issues and what to do about the issues.  This is on my all time recommendation list for managers, entrepreneur’s, executives and anyone who would like to communicate more easily and have the tools to do just that. Click here.

Want immediate help with your confident communication...every time! My CONFIDENT series is just for you starting with "Confident Business Communication Etiquette"It contains all the tips, techniques and strategies you need right now to communicate easily and effectively, faster than you ever thought possible. Click here.

P.S.  Sign up for the monthly "Strategies for Your Success" live call with ME. The next call will be on Wednesday, August 17th. When you sign up for the FREE monthly call, you can also submit your questions. We will record the call, but you need to sign up so we know where to send the recording. Looking forward to you being on the monthly call. Click here to register.  

*I have a list of questions to use when clearing up and cleaning up difficult communication.  Email me and I will send the list to you. CoachNatalie@NatalieManor.com
To your success,