Chamber News
 April 2014

Growing Business in Cheltenham

Everyman Theatre Business Lunch
with David Owen 
Chief Executive, GFirst

Tuesday 29 April, 12.15pm start
Two course meal with glass of wine 
£15 members, £30 non-members

Come join Cheltenham Chamber of Commerce members at the next Everyman Business Lunch with featured speaker, David Owen, CEO of GFirst, Gloucestershire's LEP. This is a popular event which is always engaging and thought-provoking for the Cheltenham business community. For bookings, contact Pauline Harris (01242 252 626). 

Member Profile
Most company websites and annual reports profess that employees are their most valuable asset. Yet, it was reported in September 2013 that Britain’s employee productivity was 19% below the average of other industrialised economies. Trying to reconcile these two positions is challenging and complex, to say the least. However, one important factor in addressing this gap is Occupational Health (OH), which is inherent to both an employee’s health and well-being and a company’s success. One of the UK’s leading OH physicians and Chamber member, Dr. Charlie Vivian, explains the fundamentals of OH and its importance in business life, and gives insight on his career choice and advice to others entering this growing field. Read more


by Jon Leamon, Deputy CEO, Cheltenham Chamber

Delegates from the Chamber attended a breakfast meeting organised by GFirst LEP at The Old Spot restaurant on 18th March to identify how the business community can make a case for improving the M5 Junction 10 (i.e. opening it up to 4 way traffic).


Their consultants from Atkins are now identifying how they can improve their evidence as they seek funding from government for this critical 

project. It was clear from the discussions that evidence is already out there but we now need to draw this together to make a case.  

The messages from the event are:

  • Cheltenham offers a great opportunity to deliver growth, with strong business confidence and a vibrant local economy.
  • There are serious problems on the road network around the town, including the A40 and Princess Elizabeth Way.  This is adding costs to businesses and constraining their markets.
  • There are also real challenges from the lack of quality business space in the town, which is constraining the ability of businesses to grow.  Cheltenham has lost out to other areas that have been able to provide new floorspace.
  • Businesses need good quality floorspace now. But this floorspace is not available, so growth plans of existing businesses are constrained, and the town is not an attractive option for new investors.
  • Cheltenham is constrained to the east by the Cotswolds, the north by the Racecourse and the south/south west by planning policies to avoid Cheltenham merging with Gloucester.  The only viable area that can accommodate large-scale growth is the north-west of the town, by Junction 10.
  • Businesses believe that their growth plans should be reflected in the planning of future employment land and new infrastructure in Cheltenham.  However, everyone recognises that we need to get this evidence on business growth plans so the case can be properly made.

They are now planning their next steps for making the case.  As part of this, they will be seeing detailed evidence from the businesses on their growth plans, their need for quality premises and effective infrastructure to meet their access needs.  We will be issuing this call for evidence shortly and in the meantime, we’ll be grateful if you can spread the word, so we can engage fully with business in Gloucestershire on this critical issue for the county.


Many thanks


Jon Leamon

Deputy Chief Executive

Cheltenham Design Festival 2014

Back for the third year running, this weekend’s Cheltenham Design Festival 2014 brings together great names from the creative world to show how good design improves our lives. Under the banner of ‘Design Can…’ , leading figures from the creative world will take the stage of Cheltenham’s Parabola Arts Centre for two days of inspiring talks and workshops on 4 and 5 April.

The event aims to show how good design allows us to prosper. Saturday highlights include ‘Design for the Cosmos’ with Chris Bee of RAL Space who will showcase two ground-breaking space exploration projects that will change how we view the world around us. Successful Dragon’s Den candidate and Inventor-in-Residence at the Science Museum Mark Champkins will show how to conceive and launch a product while the design team at Jaguar Landrover discuss the transformation of this globally successful business.

Tickets cost £6 per event (£3 concessions) and can be booked through the Cheltenham Design Festival website or at Cheltenham Town Hall. A Day Pass allowing access to five events costs £20 (£10 concessions). Contact: Eleanor O'Kane, 07766 687 274. .

Davies Mayers Barnett Comments on the Chancellor's Budget Speech


Davies Mayers Barnett, the Cheltenham-based independent accountancy firm comments on the Budget speech.


Tim Davies, Senior Partner said: "This is a reasonable Budget given the background against which it was set. The Chancellor had to tread a line between continuing to encourage growth and investment, encouraging working families, whilst not being seen to be profligate in advance of the General Election".


Continuing, Davies said: “I particularly welcome the increase to Research & Development tax allowances and the increase in the investment allowance for businesses. Both these measures will encourage businesses to innovate and invest for the future.” Read more.


Cobalt's 50th Anniversary

13 June 2014, 
Pittville Pump Room

You may have seen the launch of Cobalt’s 50th Anniversary Appeal in the local media. This is now well underway and help to raise £500,000 for pioneering cancer and dementia diagnosis and research for local people. Paula Baldwin (below right) is organising the Golden Hanna-versary Ball, so named after Cobalt founder Dr Fred Hanna, on Friday June 13th at Pittville Pump Room, Cheltenham.

Fundraising opportunities include:

  • Booking a company table (10 people, £650)
  • Corporate sponsorship programmes
  • Donating a prize for the ball raffle

If these options are of interest, please get in touch with Paula Baldwin or Sam Watson, Head of Fundraising at Cobalt, or phone 01242 535908. For tickets, read more.


Top Residential Property Lawyer Rejoins Willans

Cheltenham law firm Willans LLP is delighted to welcome back highly-regarded solicitor, Robert Draper. Having gained valuable experience in the Cotswolds, Robert is returning to Willans as a key member of the firm’s expanding residential property team. Robert previously worked at Willans for some six years before spending time with Cotswold firm Kendall & Davies. In addition to handling all aspects of residential property work, Robert also acts for property developers in relation to both land acquisition and plot sales, as well as for clients with rural property, in which he has a particular interest. Read more.

A Cost Effective Way to Resolve Family Disputes

Family disputes are costly on your pocket and your emotions. So, if there is a way of reducing these costs and for any children to see their parents working together, rather than being at war with each other, this has to be good for the family in general. Mediation is the governments desired way forward and will be reinforced by the introduction of the Child and Family Bill, due for implementation on the 22 April 2014.

John Sherahilo is a Resolution accredited Mediator at Quality Solicitors Thomson Bancks, trained to help resolve disputes over all issues faced by separating couples, or specific issues such as arrangements for any children. Read more.

Business Update

Pitman Training Cheltenham has been developing its business while giving back to the community. Some of their initiatives include:

To find out more about these and other programmes, contact Kevin Daws or Kath Daws (right) at Pitman Training Cheltenham, 01242 228080. Read more.


The Chamber Calendar:
Busy in March, More in April!
(photos: Brian Chaplin, Eurovideo)

In addition to the many meetings and initiatives in which the Chamber is regularly involved, we provide useful training as well as entertaining and engaging events. Below are some pictures from events which took place in March, including our seminar series, 'Meet the Chamber' evening at The Ellenborough Park Hotel, and a networking dinner at The Spice Lodge. 

The Chamber would like to thank Clare Thayers and Geraldine McCullough for their excellent seminars, which were well received. We would also like to thank John Hanna, Managing Director of Ellenborough Park, and Mohammed Rahman, Proprietor of the Spice Lodge, for their warm hospitality, fine cuisine and continued support. For further information, see our events and seminar pages.

 Chamber Seminar Series
                   Clare Thayers                                      Geraldine McCullough
Meet the Chamber at Ellenborough Park

John Hanna, Mayor Wendy Flynn,            Wendy Lavender Sophie Phillips   
CEO Michael Ratcliffe, JoAnne Fairchild,      
Deputy CEO Jon Leamon             
Keith Rog, Sharon & Ken Sheather, Sean Lannon, Polly Gilder

 Networking at The Spice Lodge
      Michael Chittenden, Les Bonney                   John Search, Mike Sutton
                     Michael Chittenden, Gemma Schofield and Jon Leamon
Advertising and Sponsorship
Members can secure advertising space at advantageous rates and participate in sponsorship deals which will be available on the Chamber website and other areas. Make a smart move by including the Chamber in your marketing plans during 2014! Contact the Chamber office (01242 252 626) for details.
Keep up to date on business in Cheltenham via Twitter (@CheltChamber), Facebook and
Chamber website.

Cheltenham Chamber
Business Seminar Series
April to June, 2014
(all seminars 11.30am-12.30pm)
24 April
Learn about Opportunities to Trade in China
Presenter: Candy Yu (above) & Mitchell Wolfe 

Yuan Ltd.
8 May
Customer Journey Mapping: Win and Keep Customers Forever
Presenter: Jerry Angrave

Empathyce Customer Experience
22 May
Protect Your Business by Protecting Critical Data
Presenter: Paula Williamson, Consultant Solicitor 

Harrison Clark Rickerbys
6 June
Effective Business Communication to Impress and Win
Presenter: Alan Barker

Kairos Training Limited
19 June
Successful Online Marketing for Small Businesses
Presenter: Robert Hughes

Creative Message

Seminar organiser, JoAnne Fairchild, states, "the potential for trading with China cannot be understated. We believe it is very important to provide a seminar that will help build awareness of the opportunities which are available for our members now and in the future. Candy and Mitchell are experts in this area and will do just that."

Joanne continues, "these seminars aim to provide Cheltenham business owners with the right tools and knowledge to help them succeed, whether they are members or non-members. The presenters are accomplished professionals in their respective field so you know that you are learning directly from the best.”

Seminars will be held at Cheltenham Chamber’s Business Centre, 2 Trafalgar St, Cheltenham, GL50 1UH. Free for members; £5 for non-members. For reservations, call 01242 252 626. Spaces are limited
. Read more.

23rd April: Energy Event,
Oxstalls Campus
11th June: 
Growing Gloucestershire Event,
Park Campus
17th June: 
GFirst Annual Review 2014,
Gloucestershire Airport

GFirst LEP's events calendar 
Member Events

All Golds Business Breakfast
with Sir Steve Redgrave

9th April, 7.30am - 9am
Admission Free
Active Learning Space
Oxtalls Campus,
University of Gloucestershire
Nicole Lakenbrink
01242 715 332

Essential Tips for
Successful Recruitment

Tuesday 29 April 2014
9.00am –11.30am , £15
Regus Business Centre
The North Warehouse, Gloucester Quays 
Gloucester, GL1 2EP

BookingsRead more.


UCAS Charity Golf Day

On behalf of The National Star College 
and Stop the Heartbreak Campaign.

in partnership with Infosys
Thursday 17 April, tee-off 11am
Celtic Manor, South Wales
Bookings, Read more

Tax Clinic

in partnership with Quantax Advisors
Tuesday 22 April, 9am-5pm

Festival House, Cheltenham 
Exclusive, complementary private 1/1 session
01242 633750;
Read more.

The Complete Newbie Guide to Intellectual Property
Wynne Jones
23 April, 8:30am-11:30am
Ellenborough Park Hotel
Free Admission

BookingsRead more

St. Georges Day Afternoon Tea

Queens Hotel
In support of 
Midlands Air Ambulance
23rd April, Wednesday, 2.30 pm - 5.00 pm 
Michelle McCracken on 0800 8 40 20 40
Contact info: Susie Godwin, 07796 145 868 


LEP's Energy Sector Group Event
University of Gloucestershire
Wednesday 23rd April
Oxstalls Campus.
For more information, 
read more.

Employment Law ‘To Go’ Seminar Series

Top 5 Employment Law Issues
for Professional Practices

Thursday 15 May 2014
7.30 am  (Registration) - 9.00 am
Lesley Kadwell (01242 514 000), 
Read more.

CCP's Cheltenham Challenge

The Cheltenham Challenge is an annual fundraising event that has raised over £500,000 for more than 70 charities and worthwhile causes over its 17 years. The event is organised by Cheltenham based charity County Community Projects (CCP, registered charity no. 1043143). This year’s Challenge will be supporting and raising awareness for mental health as 1-in-4 people suffer from a mental health condition. Read more.

New Members


Contact: Catherine Every


Pippin Consultancy uses the written word to create powerful communications
that more than meet their objectives. Pippin specializes in working with businesses and organisations that focus on sustainable projects and products.

Contact: Serena Gay

Serena Gay is a British professional female multilingual voiceover artist with
20 years experience working in voiceovers in the UK and Germany. With her
own studio, she has a wide range as a voice over artist and conveys complex
technical language with ease. 

Eastwood Business Support Services

Contact: Louise Burridge 
Eastwood Business Support Services provide quality, effective support which 
enables professionals to concentrate on their main business and grow, including
traditional PA services and office systems consultations/makeovers. 

Contact: Joe David

At DSA Accountancy we aim to provide a comprehensive service to limited companies, partnerships and sole traders. We pride ourselves on building a lasting business relationship with all our clients. Some of our services include Bookkeeping services & VAT returns, statutory tax returns, management accounts, personal & business tax advice, business formation , management consultancy, payroll, debt recovery, business planning and other services. Read more about DSA's upcoming tax clinic.

Contact: Sally Pickering

Gloucestershire Association for Voluntary and Community Action (GAVCA)  works to strengthen voluntary and community action throughout Gloucestershire by supporting voluntary and community groups to be more effective, facilitating business involvement in communities; promoting volunteering and providing a collective voice from our member organisations to inform and influence local public sector policy and strategies. 

Established in 1995, London House International is widely recognised as a leading provider of investigation, legal and debt management services to the U.K’s major Banks, lending institutions and law firms. As investigators, our clients rely on us to trace missing persons, gather relevant information and provide them with comprehensive reports which enable them to make considered and cost effective business decisions.
Is Your Fitness
Where You Want It To Be?

At Fitness4Less Cheltenham we can help you get started and support you on your journey to a fitter you. Join on no-contract membership at £15.99 per month via and enjoy great facilities, numerous fitness classes and more. The team is looking forward to welcoming you.
Free Publicity for Your Company
Do you want some free publicity? If you're a fully-paid Chamber member and have a newsworthy story about a product launch, a significant customer acquisition or something special happening in your business, we can help you promote your news through the Chamber communications (e.g. newsletter, Twitter, Facebook). Just let us know! Take advantage of this key benefit of membership to build awareness of your company at no cost!. Send your submissions to the Chamber office today. (photo: Brian Chaplin, Eurovideo).
Copyright © 2014 Cheltenham Chamber of Commerce, All rights reserved.
Please note: deadline for member submissions is the 24th each month.