Chamber News
August 2014

Growing Business in Cheltenham
Everyman Theatre Business Lunch
with David Owen 
Chief Executive, GFirst

23 September, 12.15pm start
Two course meal with glass of wine 
£15 members, £30 non-members

Come join Cheltenham Chamber of Commerce at the next Everyman Business Lunch with featured speaker, David Owen, CEO of GFirst, Gloucestershire's LEP, who will speak on 'Growing Gloucestershire's Economy - A Plan for the Future.' This popular speaker series is always engaging and thought-provoking for the Cheltenham business community. For bookings, contact Pauline Harris (01242 252 626). 

Member Profile 

Paul Bence, Managing Director

It takes talent, dedication and energy to keep any business ticking over year after year. To be successful since 1854 is rather mind-blowing. But that's what George Bence & Sons have done, becoming a mainstay in Cheltenham’s and Gloucestershire’s business life. It has won many business accolades and prides itself in its sustainability ethos which, like its great customer service, is 
embedded in its DNA. That DNA is exemplified in its Managing Director, Paul Bence, who is leading the family business into its next stage of development. We caught up with Paul to ask about his career, what it takes to run a successful family business and his time as a Nittany Lion. Read more.


The Times and The Sunday Times
Cheltenham Literature Festival
3-12 October 2014

The Times and The Sunday Times Cheltenham Literature Festival, 3-12 October, attracts the biggest names in culture, business, politics and sport. Taking place over ten days in Cheltenham’s Town Hall, Imperial Square and Montpellier Gardens, the Festival hosts a range of talks, workshops, debates, and other entertaining events, such as themed meals and teas in its spectacular Spiegeltent. The Festival also has its brilliant Book It! family programme, which boasts around 100 children’s events designed to celebrate story telling in all its forms.

Stay tuned for a special promotion in the September issue for Chamber News readers.


Full programme details will be announced on 9th August; booking opens August 26th. To sign up for alerts and programme information, read more.

Willans News

Senior appointment to Willans’ Wills,
Probate & Trusts Team

Front l-r: Associate Ruth Baker, partner Simon Cook. Back: paralegal Miranda Hawkes, solicitor Jennifer Emerson and paralegal Elspeth Thomson 

Simon Cook has joined as Partner in the firm’s wills, probate & trusts department. Simon has a wealth of experience in dealing with private client work, including trusts, wills, powers of attorney, the Court of Protection and estate planning and administration. Read more.
Sue Ryder Fundraising Target Achieved
Willans  has hit its fundraising target of £5,500 for its charity of the year, Sue Ryder. The staff at the company chose the palliative and end of life care specialists and its Leckhampton Court Hospice because of its close ties to the local community. Read more.
Customer Engagement Sessions on 
Borough Council Restructuring

The Cheltenham Borough Council (CBC) is holding three presentations on its restructuring plans. The presentations will be relevant to different sectors of trade in the town (developers, licensed premises, planning agents, business owners, etc) and particular sectors, providing an overview of the plans and enabling feedback from attendees. Read more.  
July Gallery
(Photos: Brian Chaplin, Eurovideo and Pauline Harris) 

Chamber members joined the Cheltenham Town Football Club at the Cricket Festival and benefited from the glorious weather and some fine cricket. We'd like to thank Marie Carter and CTFC for their warm hospitality. A great day out was enjoyed by one and all. 

(l-r) Jon Leamon, Marie Carter, Michael Ratcliffe
(l-r) Colin Pilsworth, Pauline Harris, Rod Harris, John Forward,
Martin Quantock, Anna Freeman

For further information, see our events and seminar pages.
Keep up to date on business in Cheltenham via Twitter (@CheltChamber), Facebook and
Chamber website.

Cheltenham Chamber
Business Seminar Series
September - December 2014
(all seminars 11.30am - 12.30pm)
Thursday, 25 September
Sales without Selling
Unleash the Power of Relationships
Angela de Souza (above)
Women's Business Club

Thursday 9th October
LinkedIn - Raising the Profile
of You and Your Business

Simon Dye 
Website Design Cheltenham

Friday 24th October
Effective Networking
7 Secrets of Successful Networkers
Phil Joseph, The Networking Man

Thursday 6 November
Protect Your Business by 
Protecting Critical Data
Paula Williamson
Harrison Clark Rickerbys

Thursday 20 November
Successful Online Marketing
for Small Businesses
Robert Hughes, Creative Message

Thursday 4 December
Effective Business Communication
to Impress and Win
Alan Barker, Kairos Training
Includes free book:
Improve Your Communications Skills

Cheltenham Chamber’s Business Centre
2 Trafalgar St, Cheltenham, GL50 1UH. 
Members: free; Non-members: £6
01242 252 626. 
Spaces are limited
. Read more.

If you would like to suggest a topic or provide a future seminar, please contact Nigel Knowlman (07969 043 117). 

GFirst LEP's news and  events calendar.

Download GFirstLEP Annual Report


Members Events

Not Going to Uni Open Day 
Wednesday 20th August
12 pm to 7.00 pm
Pitman Training Offices
27 Rodney Road
Cheltenham GL50 1HX

A recent Ofsted report highlights failing careers advice services in schools, while ACAS reveal an increase of 130% in apprenticeships during 2013. Pitman Training Cheltenham is offering free career profiling sessions and showcasing vocational training as a viable, cost-effective alternative to university. Read more.

All Golds Business Breakfast

'Work, Rest and Play'
12 September, 7.30am
The Growth Hub
Oxstalls Campus



Connect Business Day

Thursday 25th September 2014
10am - 3pm
The Pavilion, Hatherley Lane 
Cheltenham GL51 6PN

Connect Business is a FREE annual networking event showcasing new and growing Cheltenham businesses and encouraging local sourcing in Gloucestershire. Several Chamber members, including Women’s Business Club, GlosJobs, The Business Kitchen, Pitman Training Cheltenham, Intranet Future, University of Gloucestershire, will be exhibiting. Read more.

Employment Law To Go
Breakfast Seminar

Managing Staff Sickness and
Accommodating Disabilities

Tuesday 23 September 2014 
7.30am registration for 8am start.
Due to end at 9am.
01242 514000Read more.


Member Offers

Free 30 Second Answering and On-hold Voice Over Prompts for Telephone Answering Systems

Are your existing answering and on-hold prompts a touch amateur? A professional voice can make all the difference to how potential clients judge you and how existing ones feel about working with you. Allow professional voice over artist Serena Gay to work her vocal magic for you! To listen to a range of her voices, click here and press “Listen!” 

Make your first impression a great one. To take advantage of this offer, email or call 01242 699 157. (Offer available to 31 August, 2014).


New Members


Heather Resource
Management Ltd.

Contact: Ian Heather    


Heather Resource Management Ltd provides human resource services and employment law advice and guidance to a wide range of businesses. We can act as your virtual HR department, covering all the different HR functions from administrator to director level. Ltd.

Contact: Jon Denley

DiaryBooker is a cost-effective alternative to your paper-based booking system and is so easy to use, you could be up and running in minutes.With DiaryBooker you can keep track of your appointments and manage your schedule from anywhere, 24/7.


JDU Software & Consulting

Contact: Jeff Uren

JDU provides a wide breadth of service and functions for all of our clients, from web development to infrastructure management and deployment we provide you with a single service provider for all of your web and technical needs.


Day and Company
Contact: Geoffrey Day

Day & Company is a small, friendly firm of accountants and business advisors who take a real interest in you and your business. We have an enthusiastic team that will be able to help you with your requirements.





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Please note: deadline for member submissions is the 24th each month.