Chamber News
 January 2014

A Happy and Prosperous New Year!

Cheltenham Town Football Club Offer

Businesses! It's Time to Stand Out from the Crowd. 
Main Stand Naming Prize Draw
Cheltenham Football Club is offering an exciting opportunity to win the naming rights on the Main Stand (above) for next season. The £120 (incl.VAT) ticket includes: an exclusive pre-match champagne lunch at the CTFC v Southend, Sat 5th April ; match day ticket (£40 for additional guest which includes lunch); entrance into the PRIZE DRAW to win YOUR NAME on the MAIN STAND for the 2014/15 season; two season tickets in your stand; and your chance to mix with players and club directors. (see Marie Carter's profile below). Read more. 

New Year Message from Martin Quantock
President, Cheltenham Chamber of Commerce

At long last, there is an air of optimism regarding the economy.  Employment figures are positive, order books are beginning to fill up and there is generally a feel good factor spreading throughout the private sector. I do hope that 2014 turns out to be a successful year for your business. 

Obviously there are some businesses that are experiencing difficulties and the Chamber is here to support you in any way we can.  This includes activities such as networking events, lobbying local and central government on your behalf, and training seminars on a wide range of subjects in the purpose built Business Centre at 2 Trafalgar Street.
It is vital that your local Chamber reflects your views, concerns and ideas to people and organisations that may be of assistance.  I would ask that you send in any news items for our widely distributed newsletter, and/or contact us at the Chamber at so that we can see how we may be able to help.
The purpose of the Chamber is to serve you, its membership, so communication is vital.
A letter has recently been sent to the membership containing your  invoice for 2014, and I’m sure you will be pleased to see that we have held our rates at current levels for next year.  You can pay your membership by cheque or BACS – whichever is more convenient for you.  
On behalf of the Executive Committee, may I take this opportunity to thank you for your support during the course of last year, and I do hope we can continue to be of service to you for the forthcoming year.
My very best wishes to you for 2014.
Yours sincerely
Martin Quantock
Member Profile: Marie Carter

If you have attended a football match or sponsored an event at Cheltenham Town Football Club over the past decade, you no doubt experienced the work of this month’s Member Profile, Marketing Manager Marie Carter. From her time at the club, Marie knows the highs and lows of the game. With her endless talent and warm personality, she has steadily built up the club’s marketing and commercial relations, making the Robins a sought after business partner in Gloucestershire and beyond.
We caught up with Marie during the festive season to ask about her career and plans for 2014, and how Chamber members can benefit by working with Cheltenham Town FC. Read more.


Chamber Membership Offers
Real Value for Money
Jon Leamon, Cheltenham Chamber Deputy CEO, Provides a Review of 2013

Over the past year your Chamber has introduced a range of new facilities and services for members. We're delighted with the response and support we received from our members, and look forward to providing more offerings in the year ahead.

Here are some benefit highlights from 2013:
  • The Business Centre, opened in the summer, providing free working space for members right in the centre of town.
  • A fully equipped meeting room available for up to 8 people.
  • Regular business seminars, delivered by experts free of charge to members.
  • Our new website, with many additional features including the ability to join and renew your membership on line.
  • Member-to-member discounts and offers marketplace.
  • During 2014 we intend to add to this base of benefits, so providing even greater value for being a Chamber member.
  • We will shortly be launching a free legal advice service for members, provided by one of the leading solicitor firms in the town.
  • In addition we will be launching a free tax and accountancy service for members, provided by one of the leading Chartered Accountancy firms in the town.
  • And don't forget: you can receive a £20 Marks and Spencer voucher for referring a prospective member who joins the Chamber!
We will keep you updated with more new benefits for members as they are introduced throughout the year, ensuring you really will get real value for money for continuing your Chamber membership.
Why not introduce some of your business contacts to the Chamber in 2014? As members they too will be able to take advantage of the many benefits provided by the Chamber. For a list of Chamber benefits, read more.

New Year, New Talent
for Your Business
The University of Gloucestershire Degreeplus programme is here to help you access local student talent. We offer low risk, low cost options to engage local student talent with your business. Our New Year resolutions to you are:
  • Make sure we find the best fit for your business
  • Manage the engagement process for you
  • Come to meet you face to face
  • No charges for our services
So if you’ve wondered about how you access the talent on your doorstep and want to demystify placements, internships, part time work and graduate vacancies, drop us an email. Read more. Contact:

GFirst LEP Submits 
Strategic Economic Plan


The GFirst Local Enterprise Partnership (LEP) has submitted a draft Strategic Economic Plan to central government. The plan consists of three areas: a growth zone, a growth hub, and a centre of excellence for renewable energy, engineering and nuclear skills. GFirst LEP developed a vision for growing Gloucestershire that by 2022, the county will have ‘world class companies, a diverse business portfolio and a reputation for starting and growing great businesses. Read more.

Proposed Withdrawal of Emergency Surgery at Cheltenham General Hospital?
Emergency Surgery could be removed from Cheltenham General Hospital according to a leaked report. The Trust have tried to dismiss it as an internal discussion document but they have not denied the existence of the report. Following on from the downgrading of the A&E Department at Cheltenham General Hospital in July of 2013 this would be a further major blow to the standing of the hospital and could effectively turn it into a minor Injuries Unit.

“The Cheltenham Chamber of Commerce and REACH are deeply concerned about the proposal for the possible withdrawal of emergency surgery at Cheltenham General Hospital” commented Michael Ratcliffe, Chair of REACH and Chief Executive of Cheltenham Chamber of Commerce, “This would be more than unfortunate for Cheltenham and would turn Cheltenham General Hospital into a hospital where major surgery is no longer performed.”

For the full Gloucestershire Echo article, read more. For further Chamber comment, click here.
Advertising and Sponsorship
Members can secure advertising space at advantageous rates and participate in sponsorship deals which will be available on the new Chamber website and other areas. Make a smart move by including the Chamber in your marketing plans for 2014! Contact the Chamber office (01242 252 626) for details.

Free Publicity for 
Your Company
Do you want some free publicity? If you're a fully-paid Chamber member and have a newsworthy story about a product launch, a significant customer acquisition or something special happening in your business, we can help you promote your news through the Chamber communications (e.g. newsletter, Twitter, Facebook). Just let us know! Take advantage of this key benefit of membership to build awareness of your company at no cost!. Send your submissions to the Chamber office today. (photo: Brian Chaplin, Eurovideo)
Keep up to date on business in Cheltenham via Twitter (@CheltChamber), Facebook and
Chamber website.

Upcoming Events
JoAnne Fairchild (above), Seminar and Events Manager, has mapped the Chamber's seminar for the first half of 2014. The Chamber's seminars have proved popular, as shown in the last seminar at the Queen's Hotel, presented by Jerry Angrave (below):

 (photos: Brian Chaplin, Eurovideo)
6 February
11:30 am – 12:30 pm
Grow Your Business Rapidly and Sustainably
Martin Douglas, Growth Accelerator
20 February
11:30 am – 12:30 pm
An Effective Marketing Plan: the Roadmap to a Successful Business.
Darren Stevens,
Prestbury Marketing & Consulting Ltd
6 March
11:30 am – 12:30 pm
Doing Good is Good for Business. Increase Your Company’s Profile and Bottom Line.
Claire Thayers & Associates
20 March
11:30 am – 12:30 pm
Connect with the Right Customers with Savvy Social Networking
Angela De Souza,
King’s Daughters
3 April
11:30 am – 12:30 pm
Gain More Media Coverage and Free Publicity and Increase Your Sales.
Geraldine McCullagh
24 April
11:30 am – 12:30 pm
Opportunities to Trade in China
Candy Yu (Yuan Ltd.) and
Mitchell Wolfe

Seminars will be held at Cheltenham Chamber’s Business Centre,
2 Trafalgar St, Cheltenham, GL50 1UH. 

Free for members; £5 for non-members. For reservations, call 01242 262525. Spaces are limited. Read more.

Member Events

Career and AAT Open Days at Pitman Training

To help get 2014 off to a flying start we would like to invite you to one of our Career Open Days  and AAT Accredited Training and show how you can increase your value to any employer if you upgrade and add to your skills.

Career Open Days Schedule:
Wednesday 15th January             12 noon to 7.30pm
Wednesday 22nd January            12 noon to 5.00pm
AAT Accredited Training:
 AAT Level 2 Certificate in Bookeeping
(accredits our Essential Bookeeping Award)
Foundation in Book-keeping with AAT Qualification
Accounting Technician Diploma with AAT Qualification
AAT Level Computerised Accounting
(accredits our Sage 50 Accounts course)
Saturday 18th January                   10.00 am to 2.00 pm
Wednesday 22nd January            12 noon to 5.00 pm

Contact Kath or Kevin Daws at Pitman Training Cheltenham on 01242 228080. Read more.  .

Employment Law ‘On the Go’
Breakfast Seminars

Strategies for Creating a Lean Workforce
Thursday 23 January 2014, 7.30am - 9am

National Star College, Ullenwood Manor, Cheltenham, GL53 9QU
£15 per seminar (incl VAT); £30 for all three seminars.
Lesley Kadwell on 01242 514000. 
Read more.

LEP's Energy Sector Group Event 

The Gloucestershire LEP's Energy Sector Group is hosting an energy event at the University of Gloucestershire on Wednesday  23rd April at the Oxstalls Campus. The event will be an opportunity for businesses in the county to see first-hand how they can make significant reductions in their use of energy by hearing from keynote speakers and businesses working in the energy sector. The aim of the event will be to showcase how companies can reduce their overall carbon footprint, save fuel bills and increase profitability through the latest energy innovations. For more information about the Energy Sector Group and the Energy event, please visit,


New Members

Royal Oak Inn, Prestbury and
The Gloucester Old Spot
Contact: Kate Daws
(Owners Kate and Simon Daws, below right)

The Royal Oak Inn in Prestbury is a 16th century Freehouse just outside Cheltenham and the closest pub to the Cheltenham Racecourse. We are included in the 2014 Michelin Guide and were voted as one of the top ten pubs in the UK by National Geographic. Log fires, snug bar and dining room with high quality food and excellent CAMRA recommended beer are on offer. Our Pavilion Function Room also provides a venue for a variety of events.

The Gloucester Old Spot, is a country pub on the outskirts of Cheltenham, dedicated to providing good food and drink. We specialise in Rare Breed Pork and have a passion for preserving the heritage of the pub and extending genuine warm levels of hospitality to you with a modern English food style. 

Contact: Jayne Nation

Wynne-Jones IP deliver expert IP services and consultancy to a high professional standard. This ensures robust and wide-ranging protection of your IP assets, all at a competitive cost. We will work pro-actively with you, working alongside you as your IP partner. We do not hold a ‘one size fits all’ philosophy; instead we fully tailor our advice to your unique needs.


Cheltenham Civic Society
Contact: Dr. Roger Woodley

Cheltenham Civic Society is a charity, based in Lypiatt Terrace Cheltenham, with 200 members, whose aim is to lobby and network residents, employers and the civic authorities to keep Cheltenham looking good, i.e. uniquely beautiful Regency town with outstanding facilities and amenities.

Paul Balmer

Kiwa Ltd. is an energy consultancy, Notified Body, UKAS-accredited testing laboratory and training centre with expertise in gas, oil, solid fuel, renewable technologies, food, feed and farm processes, construction materials, water and electricity.


Members Offers

Raffle Offer: 5 Free Physical Therapy Sessions

For all “Cheltenham Chamber of Commerce” members! Fitness4Less are raffling off five free PT sessions to help you towards achieving your New Year fitness resolutions! Join by 12 pm on Friday 31st January and email Petya Collins for a chance of winning!
Fitness4Less offers memberships at an unbeatable price, including annual off-peak membership at only £99, or no-contract membership at £15.99 per month. For details please visit

Copyright © 2014 Cheltenham Chamber of Commerce, All rights reserved.
Please note: deadline for member submissions is the 24th each month.