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COVID and general update; May 14

  • SCL Maraekakaho rooms open - for information
  • COVID-19 and patients with intellectual disabilities - for information
  • ACC home visit claims clarification; emergencies only - for information
  • New chairman press release - for information
  • Letter from Wairoa - for information
  • Countdown priority shopping ceased - for information
  • Hospital pharmacy hours return to normal - for information
  • Thank you for helping celebrate nurses and midwives - for information
  • Wellbeing support phone number for health workers - for information

Southern Community Labs update: This week SCL has partially re-opened its 114 Maraekakaho Rd collection rooms, 8am to 5pm.

Clinical guidance: The Ministry of Health has this week issues guidelines for responding to patients with an intellectual (learning) disability during COVID-19. The Ministry notes that people with an intellectual (learning) disability are at a heightened risk of having a poor outcome from infection with COVID-19 compared to non-disabled people. Find those guidelines here.

ACC home visit claims clarification: The advice received last week on home-visit claiming did not make it clear that such claims only applied to emergency treatment only. ACC has reissued the advice as follows: The Government regulation allowing funding for travel-related costs only applies to circumstances where the visit is to provide emergency care. While this would be unusual, if this is the case then the following can be invoiced for:

  1. The consultation rate that would otherwise apply if the patient visited the GP’s practice.
  2. A travelling fee set at 73c per km.
  3. An hourly rate set at $44.11 excl. GST (expected to cover the costs of the clinician’s time travelling to and from and the patient’s location).
Na Raihania press release: Today a release has gone out to media announcing the election of Na Raihania as the new chairman of Health Hawke's Bay and Dr Nicky Toynton as deputy chairperson. Read it here.

A letter from Wairoa: The wonderful health teams (private and public) in Wairoa have put together a piece on their experience of COVID for Otago University's 'Leaning on the Fence Post' website, a site devoted to the sharing of rural health news and research. It is a great story of a small hospital and the only general practice in town working together to get things done. Read the story here. (QRS, in the photo, stands for Quality Road Services.)


Countdown returns to normal operation: With the alert level dropping to 2, Countdown has advised that its stores will return to pre-COVID operating hours. That also signals the end of the priority shopping hour for emergency services and medical personnel. Countdown included the following message with its advice: "It has been our absolute pleasure to offer this priority hour to you and your team when it was needed most, and we hope that having this time to shop ahead of the general public gave you peace of mind during the lockdown."

Hospital pharmacy service hours: From this week the Pharmacy Service has returned to its usual hours: Monday to Friday: 8am to 5pm; Saturday: 8am to 11am. The usual on-call service for urgent evening and Sunday support continues. 

Celebrating Nurses and Midwives: Yesterday, Health Hawke’s Bay and Hawke's Bay District Health Board celebrated International Nurses Day (and International Midwives Day from the week before) across multiple channels.  The sharing of nurse stories has received an incredible response on Facebook – go and see the heart-warming comments. Thank you to everyone who was involved in and took time to appreciate, promote and generally show love for the breadth of work our nurses and midwives do – in the hospital and the community; male and female; newbies and experienced; and to everyone who’s provided such lovely feedback. While many plans for wider celebrations for the International Year of the Nurse and Midwife have been waylaid by COVID, we will continue to find different ways throughout the rest of the year to recognise the crucially important work our nurses and midwives do.

Wellbeing support service for frontline health workers: The pressure of being New Zealand’s frontline defence to stop the spread of COVID-19 has added a level of stress to everyone within the health sector.  Supporting the resilience and wellbeing of New Zealand’s frontline health and care workers is a priority and vital as we continue in our fight against COVID-19. Healthcare NZ's new wellbeing support service was launched this week, as part of the support package for the health sector, from doctors and nurses through to community-based clinical and care workers.

  • Call 0800 820 080 - Supporting you so you can support New Zealand
  • Free access to psychological health and wellbeing support
  • Monday to Friday; 9am to 7pm
  • Tailored to support your needs
  • Confidential and accessible for all frontline health and care workers

Call 0800 820 080 to book an appointment with one of our experienced team of specialists at a time that works for you.

Copyright © 2020 Health Hawke's Bay, All rights reserved.

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