#SDsanta - Enjoy our SDN advent calendar.
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SDN Membership

Three Very Special Give-Aways!

We're all about the Christmas spirit. So, what would you say to a number of gifts from us? Two Service Design Santas have prepared exclusive presents for you. We are giving away two free copies of the Touchpoint Journal (Design Thinking and Service Design Doing (Vol. 8 No. 2) or Service Design at Scale (Vol. 9 No. 3). But wait, there's more ... something about a free membership?
Find out here
Diagram of the day

Touchpoint Journal: Bundle of Joy

We know you all love the Diagram of the Day. So we definitely can't exclude it from the advent calendar. To not pick only one, we created what we like to call the Touchpoint bundle of joy! Enjoy these diagrams and visuals from the issue 'Designing the Future'. But instead of having to go and find it behind the paywall of paid membership we're sharing it twith the service design community. For free!
Enjoy the diagrams
Case study

Free Access to Valuable Case Studies!

Today, SDsanta is granting you very special access to a valuable piece from our case study library. This SDN advent calendar door number five opens to a project on creating an immersive experience in hospitality with a focus on eco-toursim and nature. Usually a paid-membership-only kind of content, we're leaving the excerpts of this case study open for your. Happy reading!
Read the case study.
SDGC Video

SDGC19 Conference Video Online

The Service Design Santa is releasing one of the heavily guarded SDGC19 presentation videos! This is usually exclusive access for attendees, but we're in a jolly christmas mood. Learn about influencing customer behavior through service design with one of Livework's amazing designers. SDGC19 speaker Anne van Lieren gave an outstanding talk on that in Toront at the conference. Have a look behind door 6.
Watch the video
SD Resource

Service Design Reading Recommendations

Someone from the SDN HQ has left you something behind door 7! We know how hard it can be to always stay on top of the service design news with the huge number of things being shared everywhere online. That's why this little christmas service to you is us sharing 5 interesting reads we came across last week in the global service design community. Each with a short summary:
See all
SD Resource

Service Design Tools and Methods

Earlier in the SDN Advent calendar we already had a reading list as well as a first list of SD resources. After the extremley positive reaction from the community and a high number of additional suggestions from so many of you, SDN's Sam has gathered all that input in an even longer list and bigger mix of excellent service design tools and valuable additional methods. Get in touch with us if we should share more.
Find it all
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