Enjoy our service design snippets for July!
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SDGC News

More Exciting SDGC19 News

We're happy to announce that more and more amazing speakers are joining the global community for our annual celebration of Service Design. Have a look at the still growing list of professionals to come on stage at SDGC19 in Toronto this October. You also might want to sign up for the special conference newsletter to stay updated on workshops and masterclasses as soon as they are being announced. And if you are looking for special access to the SDGC experience you should consider becoming a press guest.
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SDN News

Growing the SDN Academy

SDN is putting strong efforts into spreading high level knowledge and skills about service design in a professional and state-of-the-art approach. That's why we are offering trainings through the SDN Academy and are happy to announce that with Designit in Munich, Germany we are able to open a new teaching location. The Service Design community is strong and active in Munich and we are glad we had the chance to be there yesterday:
See it on Instagram
SDN Chapter News

Service Design Network in Hong Kong

SDN is strengthening its ties to the local design community in Hong Kong. With MAKE Studios we have gained a strong and established partner to support our efforts of making Service Design the new normal. We’re happy to tap into that expertise by welcoming their directors Patti Hunt and Kate Okrasinski to the board of the SDN Hong Kong chapter. She is joining ranks with the chapter representatives Daryl Choi, Kidbie Wu and Ted Chow to strengthen the presence of the chapter in that region. See what they have lined up:
Read more here
Service Design Podcast

Service Design Podcast: The Future of Work

We have just published the latest episode of the Service Design Podcast on our website. Thanks to our friends at Knight Moves for producing this great piece. In our 34th episode you can listen to the discussion on the future of work. Increasing automation in our workplaces, demographic shifts and a customer-based economy are drastically changing the way we work. In order for people to keep up we will need a very different set of skills. Find out which:
Listen to the episode
SDN Publications

Service Design Thinking Inhouse

Uh oh! Our print publication "Design Thinking Inhouse" is sold out. Amazing to see such a strong global interest in learning from the way design-driven innovation labs are working. But don't worry, you can still get a digital copy on the books and reports section of our website. In this book we present you step-by-step explanations on how to set up an innovation lab, on how the innovation team can integrate employees into the change process and on the strategic measures to be implemented by managers. Take a sneak peek of contents here:
Check out the book
SDN Chapter News

Insights from Ten First Dates

Since its start over four years ago, the San Francisco chapter of SDN has garnered a community of 1,000 wonderful people who practice, evangelize, or are curious about service design. The chapter leadership often debates how best to cultivate and contribute to our community as a professional network. Some months ago, they held a co-creation event to explore potential directions for the Network. Here are their insights:
Read more here.
You want to get in touch with the global SDN community?
Easy - just join our Slack channel. :)

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President: Prof. Birgit Mager