Enjoy our November service design snippets!
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Touchpoint News

Upgrade Your Service Design Library

You're still missing some of the early Touchpoint issues? Here's your chance to fill up your book shelves. The service design journal enters its tenth year of publication, having first been published in early 2009. To celebrate this significant milestone, we are happy to offer a limited Anniversary Collection pack, including 25 Touchpoint issues for the special discounted price of 250€.
See all issues
SDN Accreditation

Welcome To The New Accredited Trainers

The international circle of SDN Accredited Service Design Trainers is constantly growing. Meet the latest additions: Molly Fuller and Thomas Brandenburg. Did you know you can access quite some details about their expertise and service design philosophy on their profiles? Check out the the other trainers as well. You might want to think about joining their ranks. Check out the benefits:
Find more details
SDGC News

First Class Service Design Case Studies

What a fine selection of brilliant Service Design projects: Thanks to the international jury of thought leaders in the discipline we can present the winners of the Service Design Award 2018. Not only did they receive a special mention in our SDGC18 Highlight Video but you can also find the insights from their projects on our website in our extensive case study library.
More Case Studies
Chapter Events

SDGC18 Video Screening Event

Great events coming up all around the Service Design Network community. SDN Netherlands is getting together tomorrow to watch the recordings of the Service Design Global Conference in Dublin. One week later the SDN Headquarters team is doing the same in Germany. What a way to celebrate our one year anniversary in a new office. Come by for drinks and a chat.
Find all events
Touchpoint News

New Touchpoint Issue: Call for Papers

“Managing Service Design” is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until Nov 30. We plan to look at what service design can learn from design management, and how our discipline is addressing the structural challenges taking place at scale. Be a part of it!
Find more details
Industry News

SD Resource: Creative Clues

Let's finish this newsletter with a quick recommendation for a visual aid for collaboration and ideation. At the Service Experience Camp in Berlin we came across an interesting little tool. At some point of a creative session, people start to have a hard time thinking outside of the box without some extra input. Creativity is based on associations. Here's a way to easily make these connections:
Check out Creative Clues
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