Enjoy our April service design snippets!
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Touchpoint Journal

Out Now: Managing Service Design

Hot off the press: The latest issue of the Touchpoint Journal is out now. Through it we are looking at a new question: how to manage service design. Drawing inspiration from insights and practices of design management and a wide variety of additional contributions the content addresses new challenges for service designers moving from hands-on work to managerial work. Find selected articles in this preview or on Medium.
Full list of articles.
SDN Chapter Events

Service Design Network Events Radar

Loads of events around the world thanks to our chapters: SDN Bulgaria is hosting a Service Design Thinking meetup in Sofia while SDN Germany is meeting for Service Design Drinks. SDN India is giving an Introduction to Service Design, SDN Finland is combining DT & Lean Startup Methodology and for the UK folks we have a very special recommendation for a Service Design Masterclass at the Royal College Art. Don't miss this!
Even more events here.
Global Service Jam

More Global Service Jam Follow-Ups

Yes, the Global Service Jam is already two weeks ago, but seeing that both Porsche and Telekom's T-Labs were writing about the Jam in Berlin we thought it best to see who else did a recap of the event. And to no real surprise there have been a whole bunch of active SDN chapters hosting jams and writing about it. Here are some great articles by our awesome members in Atlanta, Ghent and also Cologne. Write us a mail if there is more.
More SDN news.
Service Design Day

Get Ready For The Service Design Day

To keep the GSJam spirit and momentum alive, the SDN would love to connect the international community again through the Service Design Day - a world-wide event to bring together people from different backgrounds and disciplines. Together, we will celebrate service design. This year is all about giving back to the community. Block your calendars on May 31 and/or June 1 to use your skills for a greater good. We're happy to have a first partner already.
Find out more.
SDN Chapter Events

SDN China Conference: Service Design Futures

Economies, technology, and societies are rapidly co-evolving, requiring shifts in mindsets and techniques to maintain relevance. The SDN members of China are hosting a national conference this April with a keynote by SDN President Birgit Mager exploring the paradigm shift in how we deal with the complexity of creating purposeful and valuable experiences. Get the ticket below to learn about the Service Design Futures.
Find all details here.
Jobs

Become A Project Manager at SDN HQ!

You're a fan of the Touchpoint Journal and the many other SDN publications? We're hiring a project manager to take charge in carrying out the production of our service design journal, managing contributions, design, marketing activities and working with the editorial board. The team at the SDN headquarters is looking forward to greeting you as a new partner in crime to work with you in spreading the awareness of service design.
Detailed job description.
You want to get in touch with the global SDN community?
Easy - just join our Slack channel. :)

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President: Prof. Birgit Mager