Enjoy our February service design snippets!
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SDN National Conference

SDN China Conference: Service Design Futures

Economies, technology, and societies are rapidly co-evolving, requiring shifts in mindsets and techniques to reach and maintain relevance. The SDN members of China are gathering the Service Design Community for a national conference this April to explore the paradigm shift in how we deal with the complexity of creating purposeful and valuable experiences. Secure yourself a ticket to learn about the Service Design Futures.
Find more details here
Touchpoint Journal

We Are Now a Top Writer on Medium.com

We're a little proud. After only two weeks of publishing articles from our Touchpoint Journal on Medium.com we've already been tagged as a top writer in innovation thanks to the outstanding contributions from our authors. You can find a very special selection of content from the Journal of Service Design. And there is more to come.
See all articles
Case Study

Chinese Hospitality 3.0 - A Case of Ecotourism

More great resources from our Chinese SDN members: This case study by our SDN Accredited Service Design Trainer Sissi Ren explores a hospitality concept located inside the breathtaking XiXi National Wetland Park. The resort aims to offer a personal immersive experience that draws on the resorts unique landscape and a balance between environmental and human needs. It represents a forward vision for the future of Chinese hospitality.
Read the full case study
SD Podcast

Service Design at Cork County Council

The latest episode of the SD Podcast is a truly inspirational example for governments all over the world! At SDGC18 we had the chance to listen to Julianne Coughlan from Cork County Council talk as an advocate for service design. Hear about the different opportunities of a Service Design approach to transform governmental services.
Hear it on the podcast
SDN Event News

Service Design Events Radar

Here is a selected preview of upcoming SDN events: In the SDN Netherlands Meetup, we'll dive into the world of co-creation in Service Design together with Birgit Mager. Another opportunity to learn is this Service Design Tool School. We've also opened registration for our SDN Academy Service Design Workshop. And all the upcoming news around the Service Design Global Conference can be found on our website:
SDGC19 News
SDN News

Valentine's Day: A Special Love is in the Air

Stay tuned for a very special gift that we are going to give out this Thursday to our dedicated SDN members. We are giving something back to the Service Design community. After all, it's your love and passion that keeps the Service Design Network buzzing. Keep your eyes open for an exceptional offer on your member profile on Feb 14.
Check your SDN profile
You want to get in touch with the global SDN community?
Easy - just join our Slack channel. :)

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President: Prof. Birgit Mager