Enjoy our April service design snippets!
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SDN News

What is Service Design?

They say that great things happen when great minds come together. Such was the case when SDN’s leadership team joined forces intending to land on a single definition of service design that could be universally applied by the SDN community and the world-at-large. We are happy to report, it was a resounding success. We encourage you to adopt the new definition and to also feel comfortable with adapting it to your purposes and needs.
Click here to discover!
SDN Chapter Events

Service Design Network Events Radar

A quick overview of upcoming noteworthy events: In cooperation with SDN Belgium there is an event on the Future of Work. For the spontaneous there is a SDN Book Club getting together in Floripa. Looking for more UX input? Check out Collaborate Bristol. If you want learn more about Service Design we recommend this workshop and this training course by the SDN Academy. But there's more! Click below for it all.
Even more events here.
Service Design Award

Award Winner Fjord

We always enjoy the podcast episodes by our partners and friends behind the Service Design Podcast. Have you heard the inspiring talk they had with Fjord about their excellent case that won the Service Design Award 2018 for best public sector project. If you haven't yet, plug in your headphones and learn about what it means to develop a police force's digital experience for citizens from research to implementation.
Hear it here.
SDN Chapter News

SDN Chapter Success Stories

We are proud to present the amazing work of our SDN Chapters. In this publication we share personal insights into the service design national conferences, events, meet-ups, publications and other innovative initiatives they have organised throughout the past year. Download your free copy now to learn more! Best practices in service design activites from all around the globe and the success stories our award winning chapters!
Get it all here.
SDN Chapter News

Four New SDN Chapters

The global awareness for service design as a discipline keeps growing and growing. And so do the local communities of service designers and related innovators. Only in the last couple of weeks four new SDN chapters have completed their building phase to become an official chapter. See what's happening in India, Switzerland, Portugal and Singapore. Looking to build one, too? Click below.
Find all details here.

The SDN wants to grow. We are hiring!

You're a fan of the Touchpoint Journal and the many other SDN publications? We're hiring a project manager to take charge in carrying out the production of our service design journal, managing contributions, design, marketing activities and working with the editorial board. You can also get onboard our Event Management Board to get involved in our global event strategy.
Find all job openings here.
You want to get in touch with the global SDN community?
Easy - just join our Slack channel. :)

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President: Prof. Birgit Mager