Enjoy our September service design snippets!
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SDGC18: Speakers & Workshops

The Service Design Global Conference is quickly approaching. In the last days and weeks we've finalised the agenda and are happy to present an amazing line-up of speakers. Brilliant people from the Service Design community will be on stage in Dublin. Give the official programme a closer look to see who will be there. The registration for the workshops will open next week. So if you haven't yet gotten ticket you better be quick to make sure you get a seat in your preferred workshop.
Get your ticket
SD Podcast

New Episode Of The SD Podcast Is Out

The headline says it all: Our great friends and partners at the Service Design Podcast have recently released their latest episode. This time they had the honor of having Marc Stickdorn as their guest. The well-known co-author of 'This Is Service Design Thinking' and 'This Is Service Design Doing' talks about tools and ways to implement Service Design in large organisations. Marc to shares a tips on what you as a service designer can do to have a bigger impact in organisations. Definitely worth listening to.
Listen to the episode

SDGC18: Side Events & Masterclasses

Make the most of your attendance of the Service Design Global Conference. We are offering special masterclasses and side events on October 10 in Dublin after the Exclusive SDN Members Event. Futurice is hosting an interesting masterclass on their method Lean Service Creation. And in Designits action-oriented event you will be tackling a complex delivery challenge. The side events have limited capacity so better be quick and book your ticket soon. Find out more online:
See all side events
SDN News

New Case Study: Mobile Banking

The knowledge section on our website keeps growing thanks to the efforts from within the community. The latest contribution to our case study library comes from Piotr Wojciechowski, one of our SDN Accredited Service Design trainers. In this project his company FUZERS focused on how Service Design Thinking can be implemented when working on a mobile loan application process. You have an interesting project as well? Don't hesitate and submit it through your SDN member profile online.
Read the case study

Meet Our Accredited Trainers in Dublin

And even more conference news: Our network of Accredited Service Design Trainers is constantly growing: Trainings are taking place all around the world. Some of them will also be joining us at SDGC18 in Dublin. We'd like to take the chance and draw your attention to their talks and workshops at the conference. Topics range from artificial intelligence, to service implementation and combining service-dominant logic, lean thinking and service design to deliver better services and iterate over time.
Find out more
Touchpoint News

Touchpoint Anniversary Collection

With the latest issue, Touchpoint enters its tenth year of publication, having first been published in early 2009. And we couldn't have done it without you! Thank you for being part of the journey. To celebrate this significant milestone, we are happy to offer you and/or your organisation a limited Anniversary Collection pack, including 25 Touchpoint issues for the special discounted price of 250€. Your chance to fill up your shelves with 10 years of in-depth articles relevant to service design.
Event details
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