Happy Spring! In lieu of our usual full newsletter, we are sending you a few “nuggets” of the most important happenings for Lewis and Thurston Counties:
Thurston-Mason Oral Health Coalition Meeting:
Tuesday, April 4 at 5:30 p.m.
For more information contact Katrin Palmer at 360.539.7576, ext. 103
ABCD/ITR Certification and Refresher Training:
Friday, April 21 at 1:00 p.m.
with Dr. Scott Rowley at Small-To-Tall Pediatric Dentistry. If you have been treating children under the age of 6 and have never been ABCD certified or if you need a refresher, this training is for you! An optional training in Interim Therapeutic Restorations (ITR) will also be presented. For more information and to sign up contact Katrin Palmer at 360.539.7576, ext. 103
Please forward this training information to your peers and colleagues who may be interested in free ABCD certification.
New 2017 ABCD Billing Fee Schedule:
Note that there is a list with all the latest contact information for the Health Care Authority (HCA). Please replace the billing fee schedule sent earlier this month with this revised version (03.09.17)
, which reflects a change on page 2, in the process for Customer Relations issues. Protocol from HCA now is:
If you have a Customer Relations Call Inquiry Issue:
> If not satisfied with answer, you may ask for a “lead” worker;
> If not satisfied with answer from “lead” worker, they can inquire with billing specialists (or ask to be referred if they do not)
> Make sure to get a call tracking number, in case you need to reference the call in the future.
> If you have made a good faith effort and are frustrated, contact DentalProvHelp@hca.wa.gov.