From caseworker Gemma: A guest reached out to me out-of-hours. He had no source of food or money. I worked with a local partner organisation to help him source food urgently so he didn't have to go hungry. Now he has more long-term food options too. After making a first referral for another young man over three weeks ago, he has now been found by the Wandsworth outreach team.
From caseworker Jasmiina: As well as helping progress several Universal Credit claims this week, I have distributed food bank vouchers and helped with utility top-ups. I have enjoyed providing this practical support as it feels very useful to meet guests' urgent needs.
Another success: One long-term guest has been deemed priority need by the council and so will be allowed to keep his accommodation rather than become homeless.