Catch up with what has been happening the past month on Here's a quick summary. 
Ranjan De Silva

Team and Leadership Excellence Newsletter

Vol.8 October 2012

Welcome to the eighth monthly newsletter.

This is designed to help you have sight of what had gone on during the month so that you can pick up on anything you might have missed. To facilitate this I will list relevant information with links that will help you to access them with ease. I would also like to hear from you any feedback you may have on the contents as well as anything new you might want me to do. I will do my best to respond.
Blog posts

One blog posts was published during this month taking the total to 26.
  • ‘Unlocking Sales Potential – Exploring the resources available in inner-space’ is a reflection on the Sales Master Class which was held in Bangladesh this month. This post talks in details about some of the topics that were touched on at the Sales Master Class.
             Read the post at:


14 articles have been published since the launch of this website 8 months ago. They are in the areas of leadership, teams, personal excellence, marketing and world affairs with relevance. Please click the link to read them:

I have sent out 15 tweets during the month:
  1. Tell yourself 'don't lose the sale', you may lose it. Tell yourself 'solve the customers problem'. Chang your words, change your results.
  2. Tell yourself 'don't smoke', and you may continue to smoke. Tell yourself 'smoking kills'. Chang your words and change your results.
  3. If you tell yourself, 'don't make a mistake', you may make a mistake. Tell yourself 'be careful'. Change your words to change your results.
  4. If you tell yourself, 'don't be rude’, amazingly you may become rude. Tell yourself 'be respectful'. Change your words to change your results
  5. If you tell yourself, 'don't be lazy', amazingly you may feel lazy. Tell yourself 'be energized'. Change your words to change your results.
  6. If you tell yourself, 'don't panic', amazingly you may panic. Try telling yourself 'be calm'. Change your words to change your results.
  7. If you tell yourself, 'don't forget to send that report', amazingly you may forget. Try telling yourself 'remember to send that report'.
  8. If you tell yourself, 'don't come late', amazingly you may get late. Try telling yourself 'be on time'. The brain ignores the word 'don't'.
  9. If you tell yourself, 'don't get angry', amazingly you will. Try telling yourself 'be calm'. Change your words to change your results.
  10. Unlocking Sales Potential - Exploring the resources available in inner-space ‪ 
  11. I've just updated my professional profile on LinkedIn. Connect with me and view my profile. ‪  ‪#in
  12. Thank you for the invitation. I look forward to learning and sharing with the group. please see more details of me...: ‪ 
  13. Sales Master Class - at Radisson Dhaka was a huge success. It was great delivering with Bob and Dave Urichuck. The participants were amazing
  14. UK's Broadcast Journalist for the year 2012, Sri Lankan, Natasha De Silva's inspirational Blog: ‪  via ‪@wordpressdotcom
  15. Congrats Windies for winning the T20 World cup and Sri Lanka for being runners up again! Time to take the learnings to make the difference.
Please visit my Twitter page at!/ranjan_desilva and access the other Tweets and start following me for new Tweets.


Details of the upcoming event Mastery of Self (MS) through Neuro Linguistic Programming (NLP) have been updated. Please visit the event page and register for it if you find it useful.

Pictures from the Sales Master Class were published in October. The pictures can be viewed at:

See other photos in
Other Pages

The following pages have more information of interest and value:

Online Videos
The 6 online videos have had over 2500 views. We have got positive comments and we would like to hear from you too. The details of the last 3 videos are given below.
  • Gearing up for excellence (new edit): This is the new edit of the powerful and thought provoking presentation I made at the ‘Unleashing Your DNA’ seminar at Zayed University Convention Center, Dubai, UAE in 2009 and uploaded last December. There are more than 1350 views so far. The new edit has all 3 parts [9 mts each] of the earlier video in one 27 mts video with new audience footage added to it.
  • Sensei HPI [Human performance Index] at work for Agora: A presentation made by me at the Bangalore HR Summit 2011, titled HPI at work at Agora, the leading supermarket chain in Bangladesh. HPI is the sum total of the actions, interactions, behaviors and collaboration of leaders, teams and individuals at all levels of a business that have direct or indirect impact on business performance.

  • Agora SME development case study: A presentation by me at the Bangladesh Agri Business Supply Chain Conference held in June 2012 in Dhaka. Agora is the leading Supermarket Chain in Bangladesh where Ranjan is the CEO. He shares his experience of building Small and Medium Enterprise (SME) suppliers for fresh produce in preparation for Agora’s rapid expansion.


What’s in store for October 2012

  • Sensei's signature transformational experience 'Mastery of self through Neuro Linguistic Programming [NLP] will be conducted by me at the Galadari hotel on the 10th, 11th, 17th and 18th.
  • In addition I'll be in the UK, Dubai, Bangladesh and Sri Lanka providing consultancy and training to many clients.
  • I will also continue to add contents to my website, Facebook, Twitter and LinkedIn.
In October 2012 alone there has been over 2300 hits on my website, taking the total views as at the end of October to 15,501. There has been views from over 90 countries. The lists of countries are given below;  
Sri Lanka, Bangladesh, United States, United Kingdom , India , United Arab Emirates , Canada , Australia , Switzerland , Saudi Arabia , Portugal , Singapore , Netherlands , Qatar , Pakistan , Norway, New Zealand  , Italy , France , Malaysia , Sweden , Uganda , Algeria , Japan  , Indonesia  , Maldives, Russian Federation , Georgia , Bulgaria , Brunei Darussalam  , Thailand  , Fiji , Iceland , Germany , Spain , Egypt , Israel , Poland , Republic of Korea , Czech Republic, South Africa , Turkey , Mongolia, Ghana, Philippines , Croatia , Greece  , Hong Kong , Malta, Nepal , Kenya , Ecuador , Viet Nam , Bermuda , Ireland, Bahrain, Brazil, Jamaica , Bahamas, Ukraine , Cayman Islands , Morocco, Senegal  , Grenada , Nigeria, Gambia, Finland , Austria , Afghanistan , Azerbaijan, Colombia , Argentina , Panama, Oman, Jordan, Romania, Benin, Slovenia, Belgium , Trinidad and Tobago , Denmark, Swaziland , Zambia, Mauritius, Costa Rica, Palestinian Territory , Mexico, Slovakia, Puerto Rico and Myanmar. 



Klout measure your influence on the web by assigning a klout score to you. The score changes daily based on your level of influence. The Klout Score measures influence based on your ability to drive action. Every time you create content or engage you influence others. The Klout Score uses data from social networks in order to measure:
  • True Reach: How many people you influence
  • Amplification: How much you influence them
  • Network Impact: The influence of your network
I have a Klout score of 61 out of 100. My highest score during the month was 66. Visit my Klout page at and join Klout and link with me.
Copyright © 2012 Ranjan De Silva, All rights reserved.
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