Catch up with what has been happening the past month on Here's a quick summary. 
Ranjan De Silva

Team and Leadership Excellence Newsletter

Vol.26 April 2014

 Welcome to the twenty-sixth monthly newsletter. 


Leadership is about the ability to influence the behaviour of their teams and even their peers and their own leaders. The ability to influence improves with the improvement of credibility. One of the questions leaders ask during my leadership coaching sessions is: How do I know how credible I am?


One of the most valuable assets of a leader is personal credibility. Credibility is a perception and we are perceived as credible by our habits. A habit is formed when behaviours are repeated over a period of time. 


Here is an opportunity for you to do a self-assessment of your credibility. Given below is a list of 8 credibility habits and a brief explanation of each. In order to know your current level of credibility, read each value and mark a score from 1 to 5 [Poor to Excellent] in front of each habit. You could also give this list to your team members and ask them to rate you to see the difference between your self-assessment and the perception of others.


Show Up On Time: Rating: ____

Questions to ponder: Do I do things on time. Do I arrive at meetings on time?     Am I totally present, emotionally, mentally and spiritually in addition to just     my physical self.


Do What You Say: Rating: ____

Questions to ponder: Do I make promises I can definitely keep even under     pressure? Do I keep the promises I make? Do I under promise and over         deliver?


Finish What You Start: Rating: ____


Questions to ponder: Do I plan my projects. Do I set realistic deadlines? Do I     take my projects to a satisfactory conclusion as per the plan? Do I do a         project completion report even if the project had to be shelved with         consensus due to justifiable reasons?


Be Courteous & Encouraging to Everyone: Rating: ____


Questions to ponder: Do I show courtesy only to those who I can benefit         from? Do I show courtesy for even the unknown person. Do I even show         courtesy to my competitor? Do I encourage only the best or only those who     need encouragement? Do I also encourage those team members who try to     make life challenging for me?


Click here for the whole article that includes all 8 habits



Most of the cricket playing nations in the world was engaged in the world T20 Cricket tournament held in Bangladesh. The finals were an all South Asia event where traditional rivals India and Sri Lanka playing the finals in their friendly neighbouring country Bangladesh. 


With the celebrations of winning the world T20 2014 Cricket title still riding high and the entire nation positively charged, it would be a good time to reflect on the leadership lessons.


Lesson 1: Never give up: After having won the cricket 50 over world cup in 1996, Sri Lankan cricket has had ups and downs. Ups, mostly because of the cricket infrastructure in the country producing brilliant talent and downs mainly attributed to cricketing politics and administration. Sri Lanka has come to the finals of many a world levels tournaments and ended up runner up. This time around too many of us having fears of another loss in a final, but things went Sri Lanka’s way, not by accident but by design. Therefore leaders keep learning from mistake, growing with challenges until they reach the target.


Lesson 2: Team work: While Sri Lanka became the world T20 Cricket champs no Sri Lankan player featured in the top 5 run scorers or wicket takers in the tournament. This is due to all players contributing their very best when conditions required them. Therefore a player like Kumar Sangakkara who failed to score much during all the games during the run up to the final, showed up and became the match winner at the final. A player like Rangana Hearth who bowled Sri Lanka to victory in the crucial match against New Zealand was not very suitable for the conditions in some other matches. The player of the tournament was from India, the runner up. Therefore there are no individual winners, but the team wins. 


Lesson 3: The leaders must let go so that the team can get going: While it is not known the circumstances under which the Captain who started the tournament, Dinesh Chandimal stepped down, various media reports say that it was a joint decision that included himself given his poor form. However it was amazing to see Chandimal being enthusiastic about every milestone that was achieved and the manner he celebrated at victory although he was not the captain nor in the playing team. There was no bitterness seen him at all. 


Click here to read the whole article that includes all 6 lessons


My Journey in April 2014


I started the month in Dubai engaging with a few clients guiding them in their leadership development challenges. Then I went to Sri Lanka to conduct day 3 & 4 of Mastery of Self on the 4 & 5 of April. There after I went to Mumbai India for a couple of days on new client assignments and then went to Dhaka on the 11th of April. While providing inputs for Grameen Phone, GPIT, BRAC Bank I also be conducted the first 2 days of the public Mastery of Self through Neuro Linguistic Programming [NLP] playshop. 



Blog posts

Two blog posts were published during this month taking the total to 55. The new blog posts along with a short excerpt is listed below for your information. 


Big Leadership Lessons from Little Sri Lanka


This post explores 7 leadership lessons to be learned from Sri Lankan cricket team in the context of their winning the T20 World Cup 2014. 

Read the full post at: 

How Credible Are You?

“One of the most valuable assets of a leader is personal credibility. Credibility is a perception and we are perceived as credible by our habits. A habit is formed when behaviours are repeated over a period of time…” 

Read the full post at:



A new album has been added of the ‘Evening Seminar with Omar & Ranjan’ in Dubai.  

This album and photos of various events conducted by Ranjan and Sensei can be viewed at:!gallery/cirw 


14 articles have been published since the launch of this website . They are in the areas of leadership, teams, personal excellence, marketing and world affairs with relevance. Please click below to read them;!articles/cp7n 


9 tweets were sent out during the month, some of which are listed below:

  1. Turning Stress in to Success – A practical Illustration 
  2. Sri Lankan T20 Captain Chandimal sacrificed his captaincy & place to help Sri Lanka win - This is selfless leadership. I salute your courage
  3. Thanks you friends of Sri Lanka around the world for your prayers and support in our winning the world cricket T20 championship.
  4. Sri Lankan Lions ...Real Champs .... You will give more confidence to the 20 million Sri Lankan's to become world class in everything we do!
  5. Sri Lanka, world T20 champs didn't have any player among the top 5 tournament run scorers or wicket takers. A manifestation of real teamwork   
Other Pages

The following pages have more information of interest and value:

Online Videos

Four videos of testimonies of the Mastery of Self programme can be found on the testimonials page:!testimonials/c1qb1 
  • Testimonial by Anika 

  • Testimonial by Ejazur Rahman 

The other online videos have had over 3000 views. We have got positive comments and we would like to hear from you too. 

What’s in store for May 2014

  • I start the month in Bangladesh conducting day 3 & 4 of Mastery of Self through Neuro Linguistic Programming Playshop for the Dhaka public on the 1st and 2nd of May 2014.
  • Thereafter I will be conducting the final of the series of 5 workshops I conduct for Grameen Phone Centres helping the team to create a WoW experience for their customers.
  • Thereafter I travel to Sri Lanka for a week, then to Dubai, Bangladesh and back to Sri Lanka on various client assignments. 







The website has had 481 views for the month of March. The highest number of visits have been from Bangladesh, with Sri Lanka in second place and UAE in 3rd place. 


This month the blog has a staggering 2004 views taking the total number to 26,685 views from over 105 countries. The lists of countries are given below;  

Sri Lanka, Bangladesh, United States, United Kingdom , India , United Arab Emirates , Canada , Australia , Switzerland , Saudi Arabia , Portugal , Singapore , Netherlands , Qatar , Pakistan , Norway, New Zealand  , Italy , France , Malaysia , Sweden , Uganda , Algeria , Japan  , Indonesia  , Maldives, Russian Federation , Georgia , Bulgaria , Brunei Darussalam  , Thailand  , Fiji , Iceland , Germany , Spain , Egypt , Israel , Poland , Republic of Korea , Czech Republic, South Africa , Turkey , Mongolia, Ghana, Philippines , Croatia , Greece  , Hong Kong , Malta, Nepal , Kenya , Ecuador , Viet Nam , Bermuda , Ireland, Bahrain, Brazil, Jamaica , Bahamas, Ukraine , Cayman Islands , Morocco, Senegal  , Grenada , Nigeria, Gambia, Finland , Austria , Afghanistan , Azerbaijan, Colombia , Argentina , Panama, Oman, Jordan, Romania, Benin, Slovenia, Belgium , Trinidad and Tobago , Denmark, Swaziland , Zambia, Mauritius, Costa Rica, Palestinian Territory , Mexico, Slovakia, Puerto Rico and Myanmar. 
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