Proper EMMA Maintenance
Some of our clients put EMMA to use 24/7, and others only sand for a few days a month. All of our clients, however, appreciate EMMAâ€™s outstanding uptime performance.
Eventually, however, even EMMA needs minor maintenance. Temple Allen trains personnel at every client facility how to perform an hour-long inspection and preventive maintenance procedure every three months, and this typically protects against abnormal wear patterns and compromised component performance. To reduce or eliminate the possibility of process interruption, clients are encouraged to stock EMMA spare parts kits, which allow them to conduct repairs to all EMMA subsystems.
If a client would rather that we do the work, we offer fast turn-around repairs of all components and subsystems at our own facilities. These clients typically stock a spare EMMA Arm and a spare End Effector, so that they can swap in the back-up component when necessary and have the option to send the unit needing repair to us.
We also offer multi-year maintenance and auto-upgrade packages where our personnel arrive on site to conduct quarterly maintenance, replace the EMMA Arm every two years, and install compatible feature upgrades as they become available.