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Welcome to the January 2019 TSA eLink newsletter
Sent exclusively to TSA members every month, eLink keeps everyone informed about the latest TSA and TEC industry developments and news.
In this issue:
  • NHS Long Term Plan
  • GDPR and a no-deal Brexit
  • TEC Quality news
  • TSA 2019 Events
  • TSA and member news
    • Welcome new TSA members
    • Member news
  • Industry news
  • Tenders, funding and jobs
Happy New Year to all our members, we hope 2019 brings great success to the TEC sector.

2019 started with a bang on the release of the much awaited NHS Long Term Plan on Jan 14th.  The plan supported the adoption of technology across the NHS with a strong focus on remote access to GP services, improved digital access to patient records and support to allow people to manage their health.

AI approaches to decision support highlighted how variation across the whole system could be eliminated and use of predictive techniques can support population-wide health care systems.

Much was also said of data and how better capture of quality data sets can enhance clinical research. Security was at the forefront of this as these richer data sets need to be stored and processed in a way that doesn’t compromise patent safety and privacy.
Five key themes run through the plan:
  1. Empowering people
  2. Supporting health and care professionals
  3. Supporting clinical care
  4. Improving population health
  5. Improving clinical efficiency and safety
Key to the success of this plan hinges on an efficient, well-funded, comprehensive social care system being in place to support people in need. Without this the pressure on front line NHS staff and resource will continue to increase. There needs to be a stronger symbiotic relationship between health and care otherwise the NHS Long Term Plan will struggle to deliver.

We await the Social Care Green Paper with bated breath, now promised before April. Let’s hope for a major step change as this green paper is now nearly two years behind schedule and as we know a lot can change in a short time.
GDPR and data protection in the event of a no-deal Brexit

We’ve been liaising with the task force recently established in the Department for Digital, Culture, Media and Sport to assess and support business readiness in respect of data protection if the UK leaves the EU without a deal.

As we are currently working with the LGA on a data and cyber security programme with TEC monitoring centres this is a timely contact.

This task force are looking to understand how prepared organisations are for a hard Brexit and what more Government needs to do to support them.

In the event that the UK leaves the EU on 29 March 2019 without a deal, UK businesses will need to ensure they continue to be compliant with data protection law. For UK businesses that operate internationally or exchange personal data with partners in other countries there may be changes that need to be made ahead of the UK leaving the EU to ensure minimal risk of disruption.

It is important for businesses to review whether they would be affected. For those that would be affected, early action is advised as changes may take some time to implement.

Information and resources on data protection and EU exit can be found on the Information Commissioner's Office website

If any TSA members have questions or want to share insight with the task force then please get in touch with us at we will then pass this on to the task force who will try and help.
TEC Quality recommended for UKAS Accreditation

TEC Quality are pleased to announce that they have been recommended for accreditation by UKAS – the UK’s National Accreditation Service. UKAS are the organisation that quality assess assessment bodies and are responsible for determining, in the public interest, the integrity of organisations such as those offering certification services.
Left to right – Ian Clayton, TSA Finance Director, Alyson Scurfield, TSA Chief Executive, Louise Sanders, UKAS Development Project Manager, Sheena Wyllie, UKAS Technical Expert, Paul Finch, TEC Quality Scheme Manager, Wendy Hodgson, TEC Quality Auditor.
TEC Quality finalises board structure

Hot on the heels of the appointment of David Pearson CBE as the new TEC Quality chair we have now confirmed board positions for Professor George Crooks OBE and Helen White, CEO of Chester Voluntary Action.

David has wide experience of leadership at a local, national and regional level in care and health and wider public services. He has led a number of major change programmes and is a Past President of the Association Directors of Adult Social Services and continues to act as an adviser to the government on social care and health reform.
David Pearson CBE
Professor George Crooks is currently the Chief Executive of the Digital Health and Care Institute, Scotland’s national innovation centre for digital health and care.

George comments on his appointment: “Technology Enabled care, as the new kid on the block, in the complex world of health and care, continues to gain traction as one of the critical enablers that will help secure, accessible and sustainable health and care services into the future.

“To maximise the opportunities and derive the maximum benefits from the use of digital tools and services requires a strong focus on quality. We must ensure that current and future services are not only safe, effective and efficient but they are also timely and person centered". 
Professor George Crooks OBE
Helen is currently CEO of Chester Voluntary Action, chair of the Knowsley Housing Trust and the Wales Regulatory Board, which examines the regulatory performance and activity of the Welsh Government and the housing sector. Helen brings wide experience in communications, leadership and management.

Helen comments: “I’m thrilled to have been appointed to the TEC Quality Board at a time when technology enabled care is transforming lives across the UK. The TEC Quality Board will play an important role in making sure technology providers are delivering excellent solutions that reach the industry benchmark of safety and quality.  I look forward to providing both challenge and support to providers at a time when the need for technology to support independence has never been greater.”
Helen White
Event and Networking Opportunities in 2019

The International Technology Enabled Care Conference and ITEC Awards
We are delighted to announce that the TSA`s leading conference for the Technology Enabled Care sector will return to the ICC, Birmingham on Tuesday 15th & Wednesday 16th October 2019.

We are also pleased to announce that the 2019 ITEC Awards will be presented as part of the conference at the prestigious gala dinner that takes place on the evening of the 15th October 2019

Sponsorship and exhibition opportunities will be released shortly and delegate bookings will be available in the comings weeks.

Further announcements will be made to members but for now please save the dates in your diary.
TSA Connect - Innovation Showcase events
The TSA Connect - Innovation Showcases were extremely popular in 2018 and we will be running several more of these throughout 2019.  Updates will be added to the TSA website in due course and further information on these will be circulated once available.

TSA Surgeries – New for 2019
To compliment the TSA Connect Regional Showcase Events, in 2019 will be launching a new series of events aimed at our Service Provider and Foundation members as well as strategic partners.

TSA Surgery events will take place in numerous locations across the country, and will be run twice a year in each region.

TSA Surgeries provide members with an opportunity to meet with the TSA team and also with other members in your area giving members the perfect opportunity to come together and learn from and share knowledge with each other.

The first round of TSA Surgeries will be taking place in March and April. More information is available on the TSA website.

TSA Summer Forum, 26th & 27th June 2019, ExCel London
The TSA Summer Forum will once again be held at this years at Digital Healthcare Show which forms part of the Health+Care event. TSA will be supporting the content on the Technology Enabled Care Theatre and we look forward to sharing more details on this in due course.

External and Partner events in 2019
In 2019 TSA will have an active role in many more external and partner events than in previous years, participation will vary from event to event, but please keep an eye on the events section of the website for details of all the external and partner events that we are supporting.
We look forward to meeting with members at events over the course of 2019.

TSA partners Naidex 2019
Naidex, Europe's most established event dedicated to the future of disability and independent living, is back for its 45th anniversary on the 26th & 27th of March 2019, at Birmingham’s NEC!
TSA and Member News

Welcoming new TSA members
Thank you to everyone who has sent us their profile and social links, we’re happy to greet the latest new members to the TSA fold in January:

Knowsley MBC
Wiltshire Council
Orbis Protect
North Somerset Council
Disabled Living
Pickering and Ferens Homes
Access UK

Please send profiles and social channel links to
We also like to socialise with all TSA members so please follow our social media channels and we’ll return the favour. We use Twitter and LinkedIn to push out member news.
We’re building a new TSA website
During the next few months we’re putting a new TSA website together and we’d like to hear from our members about the kind of features, functions and content you’d like to see. We’ll be improving the Find a Service search, member directory and news sections as well as making the site work on mobile and desktop browsers.

If you have any ideas please email

If you’d be willing to help us test the site before it goes live then let us know and we’ll be in touch as we near the go live date in the spring.

TSA President Paul Burstow at No10
We were delighted to be part of the Ageing Society Grand Challenge roundtable at No10 earlier this month to discuss harnessing the use of technology in an aging society. Paul took part along with other key leaders from around health and care.
Team Grandad creates hi-tech care
The Sunday Times featured an article about Albert, the father of our CEO. Albert (who also features in one of our TECstories) lives with dementia. His story is about both family support and the use of technology to help maintain independence and dignity. A thought provoking story that highlights what is possible when everyone works together to design a solution around the person.

Communicare247 awarded place on Scotland’s £25million telecare framework 
Communicare247 has been appointed to supply telecare services and technologies to Scottish local authorities through Scotland Excel framework worth up to £25.2million.  

Alternatives to 3Rings
3Rings have recommended three organisations, Canary Care, PPP Taking Care and Alertacall, as alternatives to their service when this ceases on March 1st

Gran's life saved by this small gadget after she was knocked unconscious
The life of a Winshill grandmother was saved by a small gadget around her neck after a fall in her home left her unconscious and bleeding heavily.

Appello - Meeting expectations with digital telecare
This event, supported by BT, will provide those involved in telecare, warden call and technology enabled care services (TECS) with an important insight into the latest changes by telecoms providers and how they affect our sector.
Industry news

How a pair of virtual reality goggles can help you to beat pain
Kay, 54, has lupus, which causes the immune system to attack the body’s own tissues, leading to chronic pain in her stomach and back. Daily Mail

How virtual reality can help you manage pain
A company in Israel is using virtual reality to help patients deal with chronic pain, or to assist rehabilitation after a stroke or brain injury. BBC News

NHS to prescribe 'app therapy' for children with mild depression
Children as young as five will be able to get help for mild depression through apps on their smartphones after the NHS’s treatment advisers recommended the use of such devices in their care. The Guardian

First care robot linked to smart homes tested for dementia patients
A care robot linked to smart homes could be used to help patients with dementia live independently in their own homes. Digital Health News

Apple's digital health plan puts the iPhone and Apple Watch at the heart of your wellbeing
Apple has been gradually building out its health strategy; here's what it looks like right now. ZD Net

Poll reveals scepticism surrounding NHS Long Term Plan digital milestones
More than a quarter of Digital Health News readers believe none of the eight digital milestones in the NHS Long Term Plan will be achieved on time. Digital Health News

Staff vacancies in Scotland’s care sector on the rise
More than half of adult care homes and care at home services in Scotland have staff vacancies which are significantly above the national average, according to a new report. Scottish Housing News

Brexit has created a 'lost generation' of public services
We’ve been wasting years trying to design Brexit, at the expense of local government, the NHS and social care. The Guardian

Digital is a valuable tool for prevention – and so rightly it’s at the heart of the long term plan
Digital is at the heart of the NHS Long Term Plan. Quite right too, argues Tara Donnelly, newly appointed interim chief digital officer at NHS England. Digital Health News

They can help you sleep, stop you falling over and remind you to take your tablets
But could cuddling a robot cure Britain's loneliness epidemic? - Daily Mail

Skills for Care CEO Sharon Allen on how technology is empowering social care
We already use digital systems to develop care plans, create rotas and keep staff records, which helps to reduce the burden of paperwork, and give staff more time with the people they support. Care Home Professional

EDF Energy co-develops integrated smart home and health care technology
UK utility EDF Energy and technology startup Howz have partnered to help the elderly and those in need of special care to live independently for longer. Smart Energy News.

High street retailer Boots acquires health tech company Wiggly-Amps
High street retailer Boots has acquired tech company Wiggly-Amps in a bid to boost its stake in the digital healthcare sector. Digital Health

Social Care Green paper by April
Health and social care secretary Matt Hancock has said he “certainly intends” the adult social care green paper to be published before the end of the financial year. LGC News

Tech to play “central role” in delivery of NHS long-term plan in England
Digitally-enabled care is expected to become a "mainstream part" of the NHS in England under a 10-year plan unveiled today. Health IT News

Until gov't addresses the crisis in social care the success of the NHS plan will be severely limited
The NHS long-term plan must clearly set out the necessary funding and reforms to ensure older people can live healthier lives for longer. Politics Home

NHS Long Term Plan: Reaction from healthcare IT leaders
A number of leading figures and companies in the health IT sector have been giving their thoughts on the NHS Long Term Plan. Digital Health

Market Engagement - Technology Enabled Care: Integrated Suite of Solutions PILOT
Herefordshire Council is looking at how the application of technologies can improve the quality and efficiency of care delivery to support people to maintain their well-being, maximise their independence, and reduce their need for the delivery of intrusive care and support services.
Read more…

Security and Surveillance Systems
Prior Information Notice for  an ESPO national Framework to Supply, Service and Maintain Surveillance, Access Control and Intruder Detection Systems, CCTV, Video Surveillance, Intruder Detection, Body Worn Video Cameras.
Expression of interest from 29/06/2018 10:45 to 15/02/2019 12:00
Read more…

Comic Relief teams up with Paul Hamlyn Foundation for £2.4m digital grant programme.
The Tech for Good programme will run for three years until 2021 and will offer funding for projects that use technology to deliver better services. It will also offer support form experts and advisers.
Grants of up to £48,000 are available over a nine-month period.
Read more…

Digital health and care specialist

DLF part of Shaw Trust is recruiting for a digital health and care specialist to represent our work in Scotland. The role can be full- or part-time and is based in Scotland.
The role will involve raising the profile of our online information and advice services: Living Made Easy, Youreable and AskSARA as well as securing custom local licences for our AskSARA online guided advice tool. 
Closing date - 8 Feb 2019

Telecare Consultant
Kemuri has developed innovative machine learning technology for helping public sector services to minimise the cost of supporting older people to live Independently.
An additional telecare consultant is needed to help potential customers to plan and deliver improved services for hospital discharge, reablement and wellbeing monitoring.
Closing date - 4 Feb 2019
NRS are offering a really interesting role emerging job for an occupational therapist. You’ll be involved with telephone and face to face assessments, develop expert TECS product and service knowledge and work alongside other health and social care professionals, community and voluntary sector groups, driving transformational change of care pathways for people living in Torbay.You’ll get professional support from the NRS Clinical Services division too to support your professional development.
Closing date - 8 Feb 2019
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