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Welcome to the October TSA eLink newsletter
Sent exclusively to TSA members every month, eLink keeps everyone informed about the latest TSA and TEC industry developments and news.
In this issue:
  • Department for Health and Social Care vision for digital healthcare
  • ITEC Conference review
    • Gala Dinner and ITEC Awards
    • All IP - a hot topic at conference
  • BSIA Next Generation Networks briefing
  • TSA and member news
    • Welcome new TSA members
    • Care Technology DPS procurement portal
    • Dementia Care courses
  • Industry news
  • Tenders
The future of healthcare: digital, data and technology in health and care – Department for Health and Social Care vision
Last week the Department for Health and Social Care published their vision for a digital healthcare system in England. The full vision can be found here.

The TSA took part in a National Social Care Advisory Group session that helped develop the social care related elements of this vision – some of this input has made it into this draft, but some has not.
There is an opportunity to provide feedback to the DHSC, we will be doing this with urgency and will inform members of any feedback we receive from the department.
We also encourage TSA members to provide comments via the mechanism provided on the vision website at

There is reference within the vision around the use of consumer technology in a care setting - there is no doubt that such platforms, which carry multiple applications, offer opportunity to meet different service user’s needs, and it can be argued that they therefore offer flexibility of function.

However, it is equally clear that such technologies in isolation are not suitable for real-time, life-critical applications, and often their terms of use make reference to this. Data integrity and ownership are also of importance as such devices ‘defaults’ are not automatically privacy-focussed.

The TSA supports the preservation of appropriate standards and quality frameworks for life critical systems and services. TSA will support any necessary evolution of these standards to accommodate emergent technology and telecommunications.

It’s clear that consumer technology offers a valuable and complementary role to other technology enabled care solutions as part of a person’s overall care provision. But their use must be appropriately assessed and these devices not be seen as a substitute for approved, tested TEC equipment to ensure that vulnerable people are not put at risk.

For these applications we would expect providers of the underlying technologies to make clear the intended use of their systems, and to provide clear evidence that the systems meet the safety, reliability and availability requirements of that intended use.

We will be providing further updates on the DHSC vision as it evolves and encourage TSA members to read the full document and provide their feedback and comments.
We will make available our response to the vision and highlight to members any further developments.

ITEC Conference review

This year’s ITEC Conference was a fabulous success, with over 800 delegates attending across the two days.
From reaction on social media (#ITECconf18) the plenary programme was very well received, from Kay Smiths emotional opening presentation on her use of VR to manage pain and her ongoing palliative care, to the second days focus on international best practice from Spain and The Netherlands.

In between these we heard from many industry experts and academics who provided a unique insight in to the further developments in Technology Enabled Care.  Of particular note was the panel debate on day 1 chaired by Rt Hon Paul Burstow – with audience contributions focussing on data integrity and ethics around the use of consumer technology as part of a person’s overall care provision.

Photographs from the conference can now be seen on our flickr gallery
Gala Dinner and ITEC Awards

The evening of October 16th hosted the ITEC Gala Dinner. Congratulations to the 40-plus organisations who received their QSF awards.
Our inaugural ITEC Awards saw winners being presented across five award categories.
All IP a hot topic at conference

Amongst delegates to the ITEC conference where members of BT’s Digital Voice engagement team.

With BT Having announced its intention to move all voice communications to an IP platform by 2025 the team took time to meet with suppliers, manufacturers and users of telecare systems, many of which may be affected by the changeover from PSTN to IP.

For users, the key change is that telephone services will run over broadband. Phones will connect to the broadband router instead of being plugged into the phone socket on the wall. Exactly how they connect (i.e. if they are plugged in or work wirelessly) will depend on the type of phone being used.

We’ll continue featuring updates from the BT team in the coming months and they’ll be contacting many of our members to talk about testing equipment and identifying users of telecare systems. In the meantime take some time to read their information leaflet and meet the team working on the project.

We’ve also had initial discussions with Virgin Media who will be undergoing the same digital switch over on their network, with a timescale in line with that of BT and other telecoms networks.
BSIA Next Generation Networks briefing

The BSIA is holding a briefing on Next Generation Networks (NGN) to discuss how changes to the UK telecommunications network may affect the fire and security industries.

Join the BSIA technical team and some of the industry’s leading experts to discuss how changes to the UK telecommunications network may affect you. There’s been a lot of talk in the industry about the PSTN switch off and upcoming changes happening to the telephone network.

Queen’s University, Belfast 11 December 2018 10.30am - 1.30pm
Welcoming new TSA members

Thank you to everyone who has sent us their profile and social links, we’re happy to greet the latest new members to the TSA fold in October:
Mangar Health
SweetTree Connect
Please send profiles and social channel links to
We also like to socialise with all TSA members so please follow our social media channels and we’ll return the favour. We use Twitter and LinkedIn to push out member news.
TSA and Member News

Care Technology DPS procurement portal

We’ve been supporting YPO and adam in the development of a Dynamic Purchasing System for Care Technology.

There is a market of innovative, good quality and cost effective care technology providers who are struggling to take their product to market, whilst buyers (Local Authorities) also struggle with finding an effective and compliant route to available providers.

YPO has established a Dynamic Purchasing System (DPS) for the procurement of Technology Enabled Care Solutions by its customers. In association with the TSA, they are looking to open up the market through the use of a DPS, where new suppliers can join an approved list.

Importantly, YPO want to ensure that all suppliers are operating at a similar level of quality and so only those suppliers that meet YPO's selection criteria will be invited to tender for individual contracts through the DPS.
For full details of how to join the DPS and to have access to the requirements please visit the adam demand site at and scroll down to YPO. From here you can review the documents and sign up to the DPS.

For further information and support contact

For commissioners who want to know more about using the DPS to procure Care Technology please contact to request details.
Dementia Care courses

We’re pleased to announce the launch of two new CPD certified training courses focussed on providing the knowledge and skills required in the provision of Assistive Technology when delivering a service for clients living with Dementia.

Supporting people living with Dementia 1 day - Introductory course

Course outline:
  • Explain the role of Technology Enabled Care services in supporting people living with dementia to live independently with greater choice & control, managing their health & wellbeing needs, reducing risk, staying safe & achieving positive outcomes
  • Overview of Dementia and how it impacts on the individual.
  • Explain what good customer service and communication skills are in TECS, and how to use them to ensure a good outcome for the service user
  • Discuss the role that TEC can play in managing situations and reducing the risk of harm
  • Understanding the importance of person centred approach when delivering TEC to a person living with Dementia
  • Explain the role of Ethics and keeping people safe in Technology Enabled Care Services
Supporting people living with Dementia 1 day - Advanced course
In addition to the regular course this advanced module looks further in to the wider concept of technology, pulling in the knowledge and experience already gained in the field by looking at specific case study scenarios from course delegates.
Course outline as above plus:
  • Looking at individual case studies from delegates own case load
  • Looking at the wider scope of TEC, The internet of Things, Apps, GPS and Telehealth
  • Understanding the importance of person centred approach when delivering TEC to a person living with Dementia
Click here for more information or call the TSA office on 01625 520320 to discuss your requirements
Industry news

New technology helps heart failure and lung patients stay out of hospital
A self-testing service used by patients in Norfolk with heart failure or serious lung conditions has stemmed the number of people having to go into hospital.

Care Minister calls on business to seize opportunity of ageing population
Minister for Care Caroline Dinenage today called on businesses to seize the opportunities of a growing older market and help consumers age well. Care Home Professional

Robot tells MPs how AI can transform elderly care
British parliamentarians recently questioned a robot named Pepper about matters relating to automation and artificial intelligence. Digital Journal

Demand for long term care rises while number of people receiving help falls NHS figures reveal
The increasing demand for social care services in England has been revealed in new figures released by the NHS. ITV News

SCIE Chair Burstow calls for WiFi in every care home
In an exclusive interview with CHP, Paul said the Government should include a pledge to help the sector become fully WIFi-enabled within its Social Care Green Paper. Care Home Professional

I welcome Hancock’s vision, yet can’t entirely eliminate my cynicism
Ewan Davis finds much to be celebrated in Matt Hancock’s new vision of NHS digitisation. But will it actually serve to fix the data fragmentation and lock-in which has been problematic for so long? Digital Health

Funding boost for Scottish health technology firms
Three firms will receive a total of £1.7m to help improve life science developments. STV News

Government reveals LA allocations for £240m social care investment
The Government has revealed how a £240m boost to social care will be shared amongst local authorities. Care Home Professional

A potential red herring in the social care Green Paper
The Health Secretary, Matt Hancock, told The Telegraph on 17 September that he was attracted to the idea of an ‘opt-out’ insurance scheme for social care costs. The King’s Fund Blog

NHS Digital CEO says healthcare is ‘entering the self-service era’
The chief executive of NHS Digital has told attendees of the UK Health Show that ‘we are entering the era of self service and mobility of data’. Digital Health

Hancock announces £240m social care funding ahead of green paper
The health and social care secretary Matt Hancock is set to announce an emergency £240m fund to be injected into social care to free up beds this winter. National Health Executive

Co-op looks to health tech sector with Dimec acquisition
Start-up company Dimec has been bought by the Co-op as the retailer sets its sights on the health technology sector Digital Health

Why I'm in no hurry to have Rosie from 'The Jetsons'
What will it mean to be a mother in ten more years? A new wave of technology has arrived and continues to develop rapidly. Mashable UK

Digital natives will change the way we think about healthcare delivery
Whatever our individual perceptions of life in the future, every part of it is likely to be aided, facilitated, moderated and serviced by a form of artificial intelligence (AI). Digital Health

Social Community Care Supplies & Services - Adult
The service will cover all client groups including but not limited to: Adults over and under 65, personal and social care and support with non-complex primary support.
The Care & Support at Home Service will deliver a reformed model of care and support in the community, delivering early intervention and preventative support through to intensive health and social care interventions. The service will support people to sustain and improve the quality of their life living at home, preventing deterioration and social isolation through regular monitoring and support, diverting people away from inappropriate and long term reliance on health and social care services unless they are absolutely necessary.
Expression of interest to 12/11/18
Contract start 01/04/19
Contract end 31/03/24
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