August 2020 Newsletter for MSD Member Communities

Welcome to the 4th edition of the MSD newsletter. We have some important news and exciting projects included in this edition. This newsletter provides information about the five Metro Townships (Copperton, Emigration Canyon, Kearns, Magna and White City), the Town of Brighton, and the unincorporated areas of Salt Lake County. If you have news about your community that you would like us to include in the September edition, please send your articles, announcements, and photos by clicking here:  E-Newsletter Submissions

If you would like to send this newsletter to community members, just click on the button below and share the link. 



Is there an animal problem in your neighborhood? Was your garbage not picked up? Burned out streetlight? Parking issues? 

It is often difficult to figure out who to call when you have one of these issues. Sometimes you don't want to report these problems because it will take time to call it in.  Now the Municipal Services District has a Citizen Online Reporting Tool so residents can report any problem online without having to phone it in.

You can report non-emergency issues by using this tool. When you are done reporting your issue, the report is sent directly to the department or agency for them to get working on the problem. If you want a response to your online notice, you can indicate it when sending in the report. 

To report issues online, please CLICK HERE.

Types of issues you can report:

  • Animal Services                 
  • Building Department
  • Code Enforcement
  • Garbage Collection
  • Grading and Storm Water
  • Health Department
  • Illegal Parking
  • Land Use & Zoning
  • Parks & Recreation
  • Public Works

Citizen Online Reporting...A simpler way to communicate issues for a faster response.

The Greater Salt Lake Municipal Services District (MSD) has been working with Salt Lake City Public Utilities (SLCPU) to develop and permit a plan for the Mountain Dell Reservoir maintenance plan. The project is to promote safety of the dam and the quality of the drinking water. Work at the site is scheduled to begin on August 1, 2020.

The flood gates for the reservoir are in need of maintenance and inspection. In order to complete this project, the MSD will be constructing a cofferdam to control the water behind the dam from entering the work zone. A cofferdam, also called a coffer, is an enclosure built within, or in pairs across, a body of water to allow the enclosed area to be pumped out. This pumping creates a dry working environment so that the work can be carried out safely.

In order to construct the cofferdam, two areas have been chosen to store the material, located just north and east of the dam. Both locations are highly visible from the I-80 westbound corridor.

The Municipal Services District has reviewed the plans and the requirements of the Stormwater Pollution Prevention Plan (SWPPP), as well as the plans for reclamation of the areas once the work is completed.The approved SWPPP and reclamation plans are available for review at SLCPU or at the MSD offices by appointment.
        Mayor Paulina Flint Cuts the Ribbon to Open the Canal Bridge

A ribbon-cutting was held to open the Canal Bridge over Dimple Dell. White City Mayor Paulina Flint spoke at the official ceremony. The White City Canal Trail and Bridge are located at 10120 South 800 East.

It is a beautiful bridge and trail. Take a walk and get out to see it for yourself! This is a wonderful addition to White City and the broader community.


In an effort to preserve the pavement in Emigration Canyon, the MSD and Emigration Canyon Metro Township are working on a road project to replace the asphalt on Emigration Canyon Road, from the Emigration Township line on the west to SR-65 on the east. This project started in mid-June and continues through mid-September 2020.

Emigration Canyon is closed to recreational cyclists at all times.
Notice for Motorists: Emigration Canyon is closed to all through-traffic during work hours. Local traffic will still be permitted.
Update for Cyclists:
At a recent Emigration Canyon Metro Township Council meeting, councilmembers addressed the safety merits of 11-foot travel lanes, and discussed the comments from cyclists who frequently enjoy riding the canyon. The Township Council voted in favor of striping the canyon with 11-foot travel lanes, rather than the originally planned 12-foot travel lanes. As a result, there will be more room in the bike lanes and shoulders for cyclists. 
Crews are now working on striping the lower sections of the canyon, where paving is complete. After striping, they will come through during the week of August 10 and begin the process to move utility lines to street level - requiring steel plates in the road over the newly poured concrete. Following this work, there is the possibility of opening portions of the canyon up to recreational cyclists on Sundays, starting as early as August 16. We will continue to provide updated information about this option as the project progresses to that date, and will confirm or update cyclist access information via our email updates and on our project website.

 Upcoming Work Activities:

  • Asphalt removal through the canyon is now complete.
  • Asphalt paving continues through the canyon and is expected to be completed by Sunday, August 9.
  • Throughout the week of August 10, crews will be raising utility lines back up to street level. During this work, motorists should expect steel plates in the roadway, to cover the newly poured concrete collars around manholes during the necessary cure time.
  • Rocky Mountain Power is installing an underground power line near the Little Mountain Summit, requiring trenches in the roadway. This activity is unrelated to our project but is taking place concurrently. Rocky Mountain Power expects to complete its work by the end of next week.
  • Please reduce speeds and stay alert as you approach the work zone, to ensure the safety of the flaggers directing traffic. Please exercise caution and stay alert while driving through construction zones.
  • Area residents should expect increased noise, dust, and vibration associated with construction.
Salt Lake County launched ROUND 2 of the Small Business Impact Grant (SBIG). The good news is that grants are now available to businesses in ALL industries affected by COVID-19. In addition, companies can apply for SBIG even if they received other funds. To apply, complete an online application at https://www.SLCO.ORG/COVID-19
A shout out goes to the Unified Fire Authority firefighters that were quick to respond to a fire in a vacant structure in Emigration Canyon at 12:35 a.m. on July 29th. When fire crews got there, the empty home was completely engulfed in flames. They were able to contain the fire to keep it from spreading. They also saved the large piece of equipment on the property. Thank you, firefighters! Investigators are looking at arson as a possible cause of the fire.

Utah homeowners and renters in Salt Lake and Davis counties who had uninsured losses from the March 18 earthquake may be eligible for federal disaster assistance from FEMA.

FEMA has programs that provide financial help with temporary housing expenses, basic home repairs and other essential disaster-related needs.

First, if you haven’t already done so, contact your insurance company and file a claim for the disaster-caused damage. You don’t have to wait to start cleaning up, but be sure to take photographs or video of the damage and keep all receipts for repair work.

If you still have uninsured or underinsured losses, register with FEMA. Registration is free and doesn’t take long. You can register in several ways:

  • Visit and click on “Apply Online”
  • Download the FEMA App for smartphones
  • Call 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open every day from 7 a.m. to 10 p.m. MDT.
  • Information about how to apply for low-interest SBA loans for businesses and residents is available online at You may also call 800-659-2955 or email TTY users may call 800-877-8339.

SBA offers federal low-interest disaster loans to businesses of all sizes, most private nonprofit organizations, homeowners and renters.

It is helpful to have the following information available when you register:

  • Address of the dwelling/structure where the damage occurred (pre-disaster address)
  • Current mailing address
  • Current telephone number
  • Insurance information
  • Total household annual income
  • Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
  • A description of disaster-caused damage and losses

In conjunction with the Utah Division of Emergency Management, and in consideration of the pandemic, FEMA personnel will work remotely from alternative workspaces until further notice. Health and safety are the highest priorities—for Utahns and for FEMA personnel assisting recovery.

If you reported that you may not be able to live safely in your home, it may be necessary for FEMA to perform an inspection of the damaged dwelling. Because of the pandemic, FEMA field inspection will usually be conducted remotely.

For remote inspections, FEMA inspectors will contact applicants by phone to answer questions about the type and extent of damage sustained. Remote inspections provide a new way of evaluating damage, comparable to traditional, in-person inspections, and this expedites the delivery of recovery assistance.

Survivors with minimal damage who can live in their homes will not automatically be scheduled for a home inspection when applying to FEMA. However, they may request an inspection if significant disaster-caused damage is discovered later.


At about 7:00 p.m. on July 26, 2020, a large sinkhole was reported at 8400 West and Magna Main Street. Mick Sudbury, Chair of the Magna Water District Board of Trustees, was at the site and said “the sinkhole is about the size of a small car.” There were no injuries or accidents that occurred as a result of the sinkhole. The sinkhole was caused by a storm drain collapse onto a  6" water line.

Crews from the Magna Water District have repaired the sinkhole and the roadway is now open to through traffic.

To gain widespread public feedback for Copperton’s 2020 General Plan, MSD planning staff created the Amenities and Priorities Survey and sent residents a postcard with details on how they could access the online survey.  Here are some of the results:

What summarizes what you love most about Copperton?  Residents love that Copperton is quiet (20 mentions), peaceful (4), slow-paced (3), a small town (17), historic character (6) and charming (5). They loved Copperton’s relative location (9) that enables it to retain its small town, rural feel while allowing residents to access big-city amenities. Respondents also loved Copperton Park and the surrounding green space (6). Additionally, respondents love their community! Respondents mentioned the generous, kind and close-knit Copperton community (18).

What do you consider Copperton’s greatest challenge?  Yard and building disrepair is the most identified challenge (11 mentions), neighbor behavior (10) and internet behavior (7). Other concerns included encroaching development (6), maintaining community character (5), a lack of businesses and amenities (4), petty crime and nuisances (4) and rising expenses (4).

Imagine you left Copperton and came back in 2030 . What do you hope to see?
Several themes emerged. The most commonly mentioned themes included: kept up landscapes and homes (25 mentions), the same community (14), preserved green space (13), a small town (11), charming homes (13), and historic character (8), additional small businesses (10) and limited development (10).
Crystal Hulbert, Salt Lake County Engineer, and
Trent Sorensen, MSD Chief Building Official.
The Earthquake Engineering Research Institute (EERI) recently held a webinar titled:  “The Magna, Utah Earthquake Reconnaissance Briefing.”

The Municipal Services District Chief Building Official, Trent Sorensen, and Crystal Hulbert, Salt Lake County Engineer, were invited to be presenters for this online conference. Both Trent and Crystal were on-site immediately following the Magna 5.7 earthquake on March 18, 2020, to determine structural damage to homes, businesses, and infrastructure. Thank you Crystal and Trent for your valuable information and lessons learned.

The slides from the webinar and more information about the earthquake can be found on the Learning from Earthquakes website:

You can watch the recording here.

Construction will begin the middle of August on the 2600 South storm drain, sidewalk, and roadway project located between 8800 West and 9180 West, Magna.  

This project includes the following:

  • Storm drain.  Construction of new storm drain and modifications to existing, storm drain facilities including pipelines, manholes, vaults, curb and gutter, and catch basins.  
  • New sidewalk and park strip.  

We thank you for your patience during this construction project.

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Greater Salt Lake Municipal Services District · 2001 S State St # N3-600 · Salt Lake City, UT 84190-0001 · USA

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