The Critter Courier

A place for pet owners to laugh, love and learn!

Pets understand humans better than humans do. 
~Ruchi Prabhu
Payments from Time To Pet Account

As you know, we securely accept payments from within your Time To Pet account. We switched processors within Time To Pet in January, simply from a logistics standpoint.  You will notice a couple of changes. 

1. If you had a credit card on file, you may have to re-enter it the next time you make a payment.  
2. If you pay from ACH, you can ONLY add your bank account from logging in on the desktop version of Time To Pet, not the app. The app downloaded from the app store will not allow you to add a bank account, this is a safety and editing feature.
3. You can pay with an ACH transfer from within the app, once you have set it up from the desktop version.  
4. ACH payments are only a 1.3% fee for processing, whereas debit and credit card transactions are 2.9%. Of course, we accept all payments, but it is cheaper for us to accept ACH payments. : )
Do you want to see your pet's photo in our next newsletter? Send your favorite recent photo of your pet to by January, 20th. We'll choose our favorite one to be featured as Dog or Cat Spotlight next month!
Have feedback, ideas or suggestions for the Critter Courier? We want to hear from you! Click here to send your message. 

We value your safety, our sitters safety and the well being of your pets. We have implemented procedures that allow us to provide safe and compassionate care for your pets. Like every business and consumer, we are all having to make adjustments to our delivery and "how we do business." If you have any questions about our implementation of policies, please visit our website.

Copyright © 2021 Critter Sitters of Lexington, Inc., All rights reserved.

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