This summer, we are undertaking some changes at ODW in how we provide our client support. As part of this transition and starting July 1, please direct all of your toolkit support questionsâ€”toolkit workflows, software issues, subscription questions, etcâ€”to firstname.lastname@example.org and someone will get back to you.
Training sessions will resume scheduling in the fall. Also in the fall of 2015, we plan to make other support tools available such as a how-to wiki of VITA Toolkit workflow questions, training videos and more peer support options.
Thanks for your flexibility!
the ODW team