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As lock-down restrictions ease, and Covid-19 infections ascend, we are seeing the strong need for people to connect with each other, the world and some sense of “normal”. And the need to be safe. A question for all enterprises to consider is how you might create both safety and connection for customers, suppliers and employees as we lean into the long, slow return?
 
Mike writes about the need for malls to reinvent themselves. Not only because of Covid-19. But because the world has changed and their role needs to change to meet that. In her podcast for Workshop17, Danielle talks about the value of curiosity and design thinking to innovate customer and employee experience, and put the opportunity within this crisis to good use. 
  
At freedthinkers we facilitate a clear way forward in these complex times, for enterprises and places.

 

Tracy Brownlee
Tracy guides teams and cultures through change and transformation
tracy@freedthinkers.com
Mike Freedman: MALLS - SURVIVAL OF THE MOST ADAPTABLE

Recession, online shopping and Covid-19 form a triple threat to South African malls. Some
will change totally, some will adapt, others will drown in a deluge of 'to let’ signs. Here are key
survival strategies.
Read more
Danielle Ehrlich: PODCAST

Design thinking is a process of creative problem solving- it has a human-centered core. Right now, more than ever, it is a helpful tool for  enterprises and places to re-invent themselves, find genuine solutions to  emerging and urgent needs. Forget the buzzwords, it’s time to get practical - to listen, prototype cheaply, and learn from every small action.
Listen here
CHANGING PLACES

From a bustling commercial hub to a troubled city centre. From a remote diamond mining town to a magnet for the world. 25 years of place-making insight and stories are distilled in this free e-book. Download here
MEET THE TEAM
 
VIEW BIOS
Freedthinkers is a partnership that generates insights, strategies and actions to build purpose-driven cultures, strong brands and resilient places.
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