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partners, resellers, consulting, and the VAR community. SMB Nation spreads the knowledge of SMB technology
trends through conferences, books, SMB PC magazine, online services, and world-wide seminars and workshops.
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The Place to Start-up or Start Over! April 9 2017 + Issue 11-21

Check-in: IBM

Last quarter I reported from the IBM PartnerWorld Leadership (PWL) Conference 2017 in Las Vegas. Now I want to check-in again on IBM’s efforts to transform and improve its channel partner program.
In the Box

Think of a box having four-sides. That is how IBM essentially communicated the PartnerWorld paradigm to its Business Partners at PWL. I’ll tackle each side here but Figure #1 shows you where I’m headed.

The IBM Box
Figure #1: IBM Box

Global Markets. Don’t forget that in many ways (IMHO), IBM is stronger globally than domestically in the US. It’s a trusted brand when I’ve travelled to LATAM, EMEA and APAC. READ MORE HERE.

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WILL WORK FOR STOCK OPTIONS!

Call it a Seattle thing, but my son wants to invest forward by working for a Seattle-area technology startup for free plus stock options. Here’s why. We’ve decided its more important to learn how to work in his vocation than simply making money in an unrelated endeavor. He’s investing in his employer as they invest in him.

Harry Will Work For Stock Options This Summer

How does this help you,the Seattle-based startup tech company? You will have the fulltime services of an “employee” who is ready, able and willing to do what it takes to get stuff done. He’s a team player called to service instead of status. Loosely translated, he’ll happily get the mail, run errands, clean and take out the garbage. Of course he has core digital native skills such...READ MORE HERE.

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Show Us Your...

Show us your newsletter that you send to customers! Here is the official story:

Harry here. I need your help.

I'm researching how MSPs, consultants, IT Pros and good old fashioned 'puter guys communicate with customers (small business owners).

Send your newsletter to harrybrelsford@gmail.com

Send Harry Your Newsletter!

There are a couple reasons for my research. Too often we spend far too much time researching recurring revenue and how to get you to sell more stuff for vendors. I am on a mission to see if we can strengthen the organic relationship between a service provider (MSP, etc) and the SMB customer.

My ask is this.

Please both SEND me and SUBSCRIBE me to the customer facing newsletter you send to your customers. READ MORE HERE

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Partner Power: 3CX

How customers need a partner to implement a solid VoIP system
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I started on the 3CX telephone system journey with my customer hat on. I believed I could do it all. So, I jumped right in without, you guessed it, reading the manual (RTM).
I quickly discovered that this was my first telephony rodeo in a while and I needed help after I tripped up on a security 3CXcertificate implementation. Help isn’t bad. It doesn’t mean the 3CX is overcomplicated. Just the opposite as I discovered 3CX is very powerful and I needed the help of a certified 3CX partner.

3CX really rocks!

I reached out to my favorite telecom expert, Allen Miller, a well-known 3CX consultant based in Cincinnati, OH (Allen Miller Computer Consulting). Full disclosure: Allen and I worked together nearly a decade ago on a now discontinued Microsoft small business phone system. I credit Allen with introducing me to the world of VoIP. Needless to say, I trust him when it comes to everything telephony.

Over the course of a few working sessions, Allen and I configured 3CX for a test network at my company, SMB Nation. In the first session, we completed the server-side installation starting with the security certificate matter through the naming conventions and administrator authentication. We did this on a small..Read More Here!


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