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medium business (SMB) channel for
partners, resellers, consulting, and the VAR community. SMB Nation
spreads the knowledge of SMB technology
trends through conferences, books, SMB PC magazine, online services,
and world-wide seminars and workshops.
Check us out online.
Place to Start-up or Start Over!
5, 2017 + Issue 11-19
More Government $
recently surveyed our community and discovered something amazing! Over
40 percent of the IT community we speak with has either a relationship
or interest in creating an opportunity with local/county/regional
governments. Our large response rate to the survey made this
statistically valid (read “not fake news”) and we were pleasantly
surprised. Which brings us to the point of this blog. Pursuing more
government accounts means more money for MSPs, partners, resellers and
consultants. It’s good Azure-based recurring revenue work.
One of the biggest challenges in working with government in the past
was the sales cycle. For those of us who recognize selling into
enterprise is a long journey, I can assure you the government sales
cycle traditionally has a similar if not ...READ
|WEBINAR ALERT: Ransomware,
Paper Trails and Connectwise - How they Integrate!
Thu, Mar 9, 2017 12:00 PM - 1:00 PM PST
Ransomware has become the scourge of every business. It hits suddenly
and unexpected, and the business is crippled for many hours, if not
days. When it hits during business hours, in today's use of computers,
the paper trial has become minimal.
So once the computers are running properly again, how does the business
data created before the ransomware attack get re-entered if not backed
up? If there is no paper trial, how is that business data re-created?
Just before the shutdown get re-keyed? If there is no paper trial, how
is that business activity re-created?
Ongoing Backups of business activity, as data is created or changed, is
the BEST way to protect.
If you are, or considering to be a Connectwise Automate or Manage user,
there is now available a Backup Data Recovery solution that can lower
the impact of recovery of a ransomware business crippling event. Join
Us to find out what is unique from Connectwise and Storage Guardian.
# # #
IBM PartnerWorld: Focus on Watson!
Wow – I’m continually impressed every time I attend the robust annual
IBM PartnerWorld conference as I recently did at The Cosmopolitan in
Las Vegas. In a series of articles, I’ll share those experiences with
you over the next few weeks with my analyst hat firmly affixed. The
purpose of this blog is to paint the overall picture.
I’d offer the PartnerWorld Leadership Conference had around 3,000
participants, many of whom were worldwide attendees where IBM is a
strong brand. The theme, “Next is Now,” wasfitting as few companies
have pivoted as hard and as fast as IBM over the past decade-plus. This
time the emphasis was on Watson, it’s well-renowned and respected
analytical engine that is a category leader. Past conferences have
focused on IoT and other topics that took a back seat this round. Read
# # #
Superstart West is Gone!
this era of click bait headlines, this one is true both geographically
and business-wise. Long time SMB Nation member Jamison West is
undergoing a life reset. He has recently completed the transition from
his MSP practice (which was acquired by Aldridge) just over a year ago
that I previously wrote about.
and family looked in the mirror and decided time in the sun would be
the right next move. As I write this, Jamison is moving to Summerlin,
NV from drippy Seattle so that they can be near his wife’s extended
family and the children can settle into new schools. Jamison has new
professional plans in the works that we’ll report on in coming weeks.
All good...Read More Here!
customers need a partner to implement a solid VoIP system
started on the 3CX telephone system journey with my customer hat on. I
believed I could do it all. So, I jumped right in without, you guessed
it, reading the manual (RTM).
I quickly discovered that this was my first telephony rodeo in a while
and I needed help after I tripped up on a security 3CXcertificate
implementation. Help isn’t bad. It doesn’t mean the 3CX is
overcomplicated. Just the opposite as I discovered 3CX is very powerful
and I needed the help of a certified 3CX partner.
reached out to my favorite telecom expert, Allen Miller, a well-known
3CX consultant based in Cincinnati, OH (Allen Miller Computer
Consulting; www.MillerManor.net). Full disclosure: Allen and I worked
together nearly a decade ago on a now discontinued Microsoft small
business phone system. I credit Allen with introducing me to the world
of VoIP. Needless to say, I trust him when it comes to everything
Over the course of a few working sessions, Allen and I configured 3CX
for a test network at my company, SMB Nation. In the first session, we
completed the server-side installation starting with the security
certificate matter through the naming conventions and administrator
authentication. We did this on a small..Read