VRS of VT 2nd Quarter Newsletter
VRS of Vermont
Welcome to the first edition of the VRS Quarterly Newsletter. We know that you are inundated with a steady, enfilading stream of information, so we appreciate the time you take to look this over. While it would be disingenuous to say that we are not looking to promote VRS, it is our intention to make this newsletter a valuable resource rather than simply a sales tool. Any feedback, suggestions and/or contributions are welcome. Thank you, as always, for your time and consideration.     

While the debate continues as to the current state of the economy, it is certain that containing workers’ compensation costs will continue to be a priority for insurers and employers in 2013.  A vital service in this endeavor is Nurse Case Management. According to NCCI data the average medical expense component of WC claims in 2012 accounted for nearly 60% of total claims costs. NCM helps manage medical expenses by coordinating treatment and reducing disability durations by providing appropriate care and getting injured workers back on the job more quickly. NCM also facilitates functional communication between the employer and the employee which in turn dramatically increases the chances for a successful RTW. The sooner a case is referred to NCM, the better the opportunity to engage appropriate care and monitor ongoing medical necessity. Shorter claim durations; managing medical expenses; directing care to best practice providers; returning injured employees back to work – all have a direct and profound correlation in reducing workers’ compensation costs.  When utilized properly, NCM improves overall quality of care and elicits a greater number of positive claims outcomes. Long-term savings that means sound economics any way you look at it.

VRS continually challenges our partners and associates to create ways to better serve our customers.  With this in mind, we consider “best practices” on a routine basis.  Since “best practices” may be interpreted differently from one customer to another, we put a premium on understanding our referral source’s unique needs, challenges and expectations.  Timely three point contact, facilitating personal contact between the employer and employee, as well as identifying and resolving barriers to RTW are but a few of the many “best practices” in the VRS quiver.  Let us know what “best practices” mean to you and we will hit the bull’s-eye every time.

Please take note of Fred Frey’s new contact info:

Phone: (802) 858-9247
Fax: (802) 858-9274
VRS of Vermont's 5th Annual Tee Off fore Ta-Kum-Ta is scheduled for Thursday September 5th at the Williston Golf Course.  For more information, visit or call Fred at 802-858-9247.

VRS of Vermont's 5th Annual Tee Off fore Ta-Kum-Ta is scheduled for Thursday September 5th at the Williston Golf Course.  Our first four tournaments raised over $40,000 dollars in support of Camp TKT and children with cancer. For more information, visit or call Fred at 802-858-9247.

As we endeavor to increase and validate our value to our customers we are also actively pursuing a greater understanding and utilization of predictive analytics. Utilizing predictive analytics will help our customers identify the types of claims they refer to NCM, when they should refer and the expected duration of our nurse’s involvement.  Some of the data points we are tracking include the time it takes to make the first contact with the injured worker; whether or not three-point contact was executed; and whether or not medical bills were audited for treatment protocols and duplicate or over-billing.  By establishing metrics around these outcomes, VRS will be better able to develop customized NCM programs that maximize our customer’s cost savings and ROI.  We are also continuing our research into the impact of co-morbidities and psycho-social factors as they relate to recovery duration, RTW success and overall WC costs.
Copyright © *|2013|* *|VRS of VT|*, All rights reserved.
Our mailing address is:
*|PO Box 186, Waterbury Center, VT 05677|*