CSG Dealer
I am writing to let you know that Consumer Reports posted an online story today, December 22, reporting that the "Cannondale Teramo bike helmet fails Consumer Reports' safety test.”
At Cannondale, the quality and safety of our products are of paramount importance. Every day, millions of people use our products - from our own employees’ children to elite athletes. To ensure the safety of our products Cannondale strictly adheres to the highest standards of internationally recognized testing authorities. We utilize authorized and accredited third-party test labs to test against the protocols of the CPSC for the US, the European standard of EN 1078 at TUV and SGS, and the AS/NZ 2063 standard at the SAI lab in Australia, among others. We fully stand behind these third-party test results.
Consumer Reports noted that its testing standards are
not identical to the CPSC standards. Furthermore, no testing agency other than Consumer Reports has shown a failure for the Cannondale Teramo buckle. Similarly, Cannondale has encountered no field failures or negative consumer feedback regarding this helmet.
This report appears to be another instance of Consumer Reports testing bicycle helmets and reporting adverse results that are not replicated by any other third party test lab that follows the CPSC or other international standards. In two previous instances, major helmet manufacturers called into question the validity and methodology of the test and the fact that they also could not replicate the issue in any other test facilities.
While we appreciate the work that Consumer Reports does, we confidently stand behind our independent test results and the actual product history. Our helmets exceed federal regulations, pass all global standards and we remain confident in the safety of our helmets.
If you have any questions or concerns, please don’t hesitate to contact me.
Thank you,
Dave Manchester
Senior VP Sales & Marketing, North America
